Ford bulletin TSB 23-2239
What it saysSome 2022-2023 F-150 Lightning vehicles built on or before 13-Mar-2023 may exhibit an inoperative cabin preconditioning event. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 27, 2023, received Aug 2, 2023, about the electrical system. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some 2022-2023 F-150 Lightning vehicles built on or before 13-Mar-2023 may exhibit an inoperative cabin preconditioning event. This may be due to the current software level of several modules in the vehicle. To correct this condition, follow the Service Procedure to update the applicable modules to their latest software level.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| TSB 23-2239 | Service bulletin | Jul 27, 2023 | 10240243 | PDF, 93 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 205 complaints with NHTSA since 2015. 110 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2022 Ford F-150. The contact stated while driving 10 MPH, the messages "High Voltage Power Train Fault" and “Stop Driving and Contact Your Nearest Dealer" were displayed. The contact stated that he continued driving until it was safe to pull to the side of the road. The vehicle was towed to the residence.
2022 Ford F-150 Lightning · Electrical System · filed with NHTSA Aug 16, 2023 · ODI 11538881
The instrument panel that shows the speed and battery capacity went blank and was black. The car still drove and I was only 4 miles from home. I was not able to tell what speed I was traveling at, what warning condition or alarms may have been triggered and I did not know what the charge was on the car.
2023 Ford F-150 Lightning · Electrical System · filed with NHTSA Feb 26, 2024 · ODI 11574079
In depth: 2023 Ford F-150 Lightning electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group50 other manufacturer communications filed against the Ford F-150 Lightning under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26B07 | Other | Sep 24, 2026 | Recommended Repair Prior to Sale Customer Satisfaction Program 26B07 Certain 2021-2025 Model Year F-150 Lightning and Mustang Mach-E Vehicle… |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| ECG-26.2.11.4 | Over-the-air update | Sep 11, 2026 | Quality improvements include: - Enhanced system performance, disk usage limits and memory monitoring -Enhanced charge data monitoring |
| SYNC-26.2.8.3 | Over-the-air update | Aug 18, 2026 | Quality improvements include: -Privacy robustness updates -Resolves various user interface and data display bugs within the Towing menu |
| SSM 55080 | Service bulletin | Aug 13, 2026 | Some 2021-2023 Mustang Mach-E vehicles built on or before 25-Jun-2023, 2022-2025 E-Transit and 2022-2023 F-150 Lightning vehicles may experi… |
| SSM 55032 | Service bulletin | Jul 23, 2026 | Some 2022-2026 F-150 Lightning vehicles may exhibit a reduced distance to empty (DTE) projection, a high voltage battery pack state of charg… |
| 26B09 | Other | Jul 6, 2026 | Customer Satisfaction Program 26B09 Certain 2022-2023 Model Year F150 Lightning Equipped with Intelligent Backup Power Feature Update the Ac… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford TSB 23-2239 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the TSB 23-2239 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does TSB 23-2239 cover?
The manufacturer filed it against 2 model years: 2023 Ford F-150 Lightning, 2022 Ford F-150 Lightning. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2022-2023 F-150 Lightning: built on or before 13 Mar 2023 — the build date is on the certification label in the driver’s door jamb.