Ford over-the-air update SYNC-26.2.4.11
What it says"26S09 Recall Remedy -Update to enable rearview camera image to display when in reverse after infotainment screen thermal shutdown" NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated Apr 9, 2026, received Apr 3, 2026, about the electrical system — 2 documents under this number: SYNC-26.2.4.11 Mustang, SYNC-26.2.4.11 Bronco. It names 4 model years (2024–2026). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"26S09 Recall Remedy -Update to enable rearview camera image to display when in reverse after infotainment screen thermal shutdown"
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SYNC-26.2.4.11 Mustang | Over-the-air update | Apr 9, 2026 | 11031385 | not found |
| SYNC-26.2.4.11 Bronco | Over-the-air update | Mar 24, 2026 | 11030680 | PDF, 23 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 170 complaints with NHTSA since 2015. 76 of them name Electrical System, Visibility/Wiper — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Ford Mustang. The contact received notification of NHTSA Campaign Number: 24V802000 (Electrical System); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue.
2024 Ford Mustang · Electrical System · filed with NHTSA Jan 21, 2025 · ODI 11637439
Recalls on 2024 Ford Mustangs: On 09/22/2026, at approximately 11:34AM, my Ford Mustang suffered a catastrophic malfunction. When I was braking on the offramp, the brakes did not engage and remained firm and unresponsive. The car immediately accelerated, despite my efforts on the brakes accompanied by the use of the emergency brake.
2026 Ford Mustang · Electrical System · filed with NHTSA Sep 23, 2026 · ODI 11766530
This vehicle had an open safety recall at the time the dealership sold it to me. The recall existed before the sale and the dealership knew or should have known about it. The dealer submitted loan paperwork and accepted funding but never delivered the vehicle to me. I was not informed of the open recall before signing.
2025 Ford Bronco · Electrical System · filed with NHTSA Mar 27, 2026 · ODI 11727443
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group104 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26-2431 v2 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2226. Reason for update: update the Service procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with new Ford D… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55240 | Service bulletin | Oct 12, 2026 | Some 2021-2024 Bronco vehicles may exhibit an illuminated red brake warning indicator with diagnostic trouble code (DTC) C0049:01 stored in… |
| SSM 55237 | Service bulletin | Oct 12, 2026 | Some 2025-2026 Mustang GTD vehicles built on or before 28-Sep-2026 may exhibit one or more of the following hydraulic system warning message… |
| TSB 26-2380 | Service bulletin | Sep 24, 2026 | This article supersedes TSB 25-2575 to update the Parts list to add the applicable body wiring harnesses and underbody shield bolts. Some ve… |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| PCM-26.10.3 | Over-the-air update | Sep 10, 2026 | 25S75 Recall remedy -Powertrain Control Module update to introduce logic to prevent low pressure fuel pump binding and maintain fuel flow to… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SYNC-26.2.4.11 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SYNC-26.2.4.11 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SYNC-26.2.4.11 cover?
The manufacturer filed it against 4 model years: 2025 Ford Bronco, 2026 Ford Mustang, 2025 Ford Mustang, 2024 Ford Mustang. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.