Ford over-the-air update SYNC-25.2.4.10
What it saysQuality improvements include: -Addresses a potential temporary loss of the rearview camera image NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated Apr 27, 2026, received Apr 17, 2026, about the electrical system — 2 documents under this number: SYNC-25.2.4.10 Escape, SYNC-25.2.4.10 Ranger. It names 3 model years (2024–2026). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationQuality improvements include: -Addresses a potential temporary loss of the rearview camera image
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SYNC-25.2.4.10 Escape | Over-the-air update | Apr 27, 2026 | 11031930 | PDF, 23 KB |
| SYNC-25.2.4.10 Ranger | Over-the-air update | Apr 9, 2026 | 11031383 | PDF, 22 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 145 complaints with NHTSA since 2015. 43 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
My Ford Ranger is on a safety recall. They sold it to us on May 9,2025 then kept the truck. June 1 they told use the recall issue was solved. We were not given documents on this. We are now seeing the parts needed are not available until the end of June. A Fedaral and State law was broken in selling us a vehicle on a safety recall.
2025 Ford Ranger · Electrical System · filed with NHTSA Jun 4, 2026 · ODI 11742182
Certain buttons don't work on the steering wheel. Usually temporary. Sometime the center console won't load at start up. The lane keeping system and speed control don't follow the instructions in the setup menu
2024 Ford Ranger · Electrical System · filed with NHTSA Jun 13, 2025 · ODI 11666772
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group101 other manufacturer communications filed against these Ford models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2449 | Service bulletin | Oct 22, 2026 | This bulletin supersedes 26-2428. Reason for update: to update the Service Procedure to remove the fuel tank isolation valve replacement and… |
| TSB 26-2442 | Service bulletin | Oct 14, 2026 | This bulletin supersedes 26-2297. Reason for update: Add 2022-2025 Transit vehicles. Some of the vehicles listed in the model statement abov… |
| SSM 55221 | Service bulletin | Oct 6, 2026 | For 20222026 vehicles equipped with a 8F35 transmission, a revision to the Road Testing Vehicle procedure has been made in the WSM, Section… |
| SYNC-26.2.8.5 | Over-the-air update | Sep 18, 2026 | 26C37 Recall remedy Prevents a potential rearview camera image obstruction caused by a menu displaying on top of it |
| TCU-26.2.12.2.2 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -Addresses a bug that may cause updates to fail |
| ECG-26.2.12.3 | Over-the-air update | Sep 16, 2026 | Quality improvements include: -ePrivacy enhancements |
| BCM-26.7.1 | Over-the-air update | Sep 16, 2026 | 26S29 Recall remedy: -Updates the Body Control Module to remove sun visor light operation in case of a short |
| 26N15 | Other | Aug 28, 2026 | Customer Satisfaction Program 26N15 Certain 2020-2026 Model Year Escape and 2021-2026 Model Year Corsair Plug-in Hybrid Electric Vehicles… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SYNC-25.2.4.10 a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SYNC-25.2.4.10 repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SYNC-25.2.4.10 cover?
The manufacturer filed it against 3 model years: 2026 Ford Escape, 2025 Ford Ranger, 2024 Ford Ranger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.