Ford bulletin SSM 54763
What it saysSome 2025-2026 F-Super Duty vehicles built without lane departure warning (built with minor feature code HLEAA) and 2025-2026 Expedition/Navigator vehicles built on or before 26-Mar-2026 may exhibit a clicking… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Apr 22, 2026, received Apr 28, 2026, about the steering. It names 12 model years across Ford and Lincoln (2025–2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Some 2025-2026 F-Super Duty vehicles built without lane departure warning (built with minor feature code HLEAA) and 2025-2026 Expedition/Navigator vehicles built on or before 26-Mar-2026 may exhibit a clicking or creaking type noise when turning the steering wheel during low-speed maneuvers. To confirm a vehicle is built with a certain minor feature code, review the build information by double-clicking the vehicle identification number (VIN) in the upper left corner in the Professional Technician System (PTS). If a vehicle exhibits this condition, use a chassis ears tool and place the microphone clamp on or near the universal joint yoke of the steering column upper shaft (below the column). Turn the steering wheel with the vehicle stationary to replicate the concern. If the same noise is clearly heard through the chassis ears at this location, replace the steering column upper shaft (base part number 3E751). Refer to Workshop Manual (WSM), Section 211-04. For claiming, use causal part 3E751 and service labor operations 3676AUP and 1006D.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54763 | Service bulletin | Apr 22, 2026 | 11031623 | PDF, 70 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 10 model years
Also filed against model years this site has no page for: 2025 Ford F-550 SD; 2026 Ford F-550 SD.
Lincoln 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 10 model years this bulletin names have filed 107 complaints with NHTSA since 2015. 18 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2026 Ford Expedition MAX. The contact stated that while driving at 70 MPH or higher speeds, the steering wheel shuddered due to a front suspension issue. The contact completed some research online and learned that it was a known failure associated with 2025 - 2026 model years. The vehicle was not diagnosed or repaired.
2026 Ford Expedition · Steering · filed with NHTSA Jun 8, 2026
The contact owns a 2025 Ford F-250. The contact stated that while driving at various speeds, the steering wheel inadvertently turned to the right, then pulled to the opposite direction. The contact stated the steering wheel was cocked to the left or right even though the vehicle was driving straight down the road.
2025 Ford F-250 Super Duty · Steering · filed with NHTSA Jun 12, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group17 other manufacturer communications filed against these Ford models under the same component group (steering), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2280 | Service bulletin | Jun 11, 2026 | Some of the vehicles listed in the Model Statement above may exhibit a concern where the horn intermittently sounds when turning the steerin… |
| SCCM-26.AA | Over-the-air update | Apr 29, 2026 | Quality improvements include: -Addresses potential key off load battery usage caused by the Steering Column Control Module keeping the Contr… |
| 26H01 | Other | Apr 17, 2026 | Harvest Program 26H01 Certain 2024 Model Year F-250 and F-350 Vehicles Steering Column Replacement |
| SSM 54594 | Service bulletin | Feb 18, 2026 | Some 2023-2026 F-Super Duty vehicles may exhibit rain sensitive wipers (if equipped) settings that do not change when selected in the center… |
| SSM 54446 | Service bulletin | Dec 16, 2025 | Some 2025-2026 Expedition vehicles may exhibit a left turn signal that activates after the right turn signal is activated and the steering w… |
| SSM 54333 | Service bulletin | Oct 28, 2025 | Some 2023-2025 F-Super Duty vehicles may exhibit a no crank/no start or intermittent no crank/no start with multiple warning indicators and… |
| SSM 54180 | Service bulletin | Aug 29, 2025 | Some 2026 F-Super Duty vehicles may require retrieval of the factory keycode for factory installed wired keyless entry keypads. If Ford Diag… |
| SSM 53864 | Service bulletin | Jun 4, 2025 | Some 2025 Navigator vehicles may set diagnostic trouble code (DTC) U0415 in the power steering control module (PSCM) when a diagnostic self… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54763 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54763 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54763 cover?
The manufacturer filed it against 12 model years across 2 brands (Ford and Lincoln): 2026 Ford Expedition, 2025 Ford Expedition, 2026 Ford F-250 Super Duty, 2025 Ford F-250 Super Duty, 2026 Ford F-350 Super Duty, 2025 Ford F-350 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2025-2026 Expedition/Navigator: built on or before 26 Mar 2026 — the build date is on the certification label in the driver’s door jamb.