Ford bulletin SSM 54541
What it saysSome 2025 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jan 31, 2026, received Feb 4, 2026, about the visibility/wiper. It names 2 model years across Ford and Lincoln (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2025 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a window not responding to one-touch controls, does not open all the way and/or bounces back when using the one-touch close function. This may be due to a calibration parameter in the driver door module (DDM) and/or passenger door module (PDM). To correct the condition, reprogram the DDM and PDM using the latest software level of the Ford Diagnosis and Repair System (FDRS) scan tool. If the symptom remains, refer to WSM, Section 501-11 for normal diagnostics outside of this article. For claiming, use causal part number 14B291 and labor operations 12651D and 12651D4 of the Service Labor Times Standard (SLTS) Manual.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 54541 | Service bulletin | Jan 31, 2026 | 11028174 | PDF, 68 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themFord 1 model year
Lincoln 1 model year
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 48 complaints with NHTSA since 2015. 9 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This vehicle has been returned to service 5 times. It is currently in service for the same 4 issues that it was taken to service for the very first time on 12/10/2025. This includes inappropriate braking on the interstate, driver window malfunction, the key intermittently stops working, and the connectivity does not regularly work.
2025 Lincoln Navigator · Electrical System · filed with NHTSA Feb 2, 2026
This was a rental vehicle hybrid, while driving on a highway, the vehicle first developed a flat tire. Afterward, while the vehicle was in motion, smoke appeared and the vehicle caught fire spontaneously. There was no collision or impact of any kind. The driver pulled over and all passengers exited safely.
2025 Ford Expedition · Electrical System · filed with NHTSA Jun 12, 2026
The contact owns a 2025 Lincoln Navigator. The contact stated while driving at an undisclosed speed, the sunroof independently fractured. The vehicle was taken to the dealer, and the vehicle was repaired.
2025 Lincoln Navigator · Visibility/Wiper · filed with NHTSA May 26, 2026
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group14 other manufacturer communications filed against these Ford models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 26U03 | Other | Jun 15, 2026 | Recommended Repair Prior to Sale Update Prior to Sale 26U03 Certain 2025-2026 Model Year Expedition and Navigator Vehicles Driver Door Modul… |
| SSM 54826 | Service bulletin | May 15, 2026 | Some 2025-2026 Expedition/Navigator vehicles equipped with one-touch up/down front windows may exhibit a condition where a front window does… |
| DDM-26.21.5 | Over-the-air update | May 14, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| PDM-26.21.5 | Over-the-air update | May 12, 2026 | Quality improvements include: -Prevents window bounce backs after using the one touch up feature |
| ITRM-26.A04 | Over-the-air update | Apr 10, 2026 | 26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function |
| ITRM-26.A04 | Over-the-air update | Apr 10, 2026 | 26C10 Recall remedy -Addresses instances where the trailer lights and trailer brakes may not function |
| 25N15 | Other | Jan 5, 2026 | Certain 2015-2019 Model Year Multiple Vehicle Lines Rear View Camera Inspection For One-Time Replacement |
| SSM 54137 | Service bulletin | Aug 14, 2025 | Various 2021-2025 Ford and Lincoln vehicles equipped with the rear camera on demand feature may exhibit "Please Check Surroundings For Safet… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 54541 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 54541 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 54541 cover?
The manufacturer filed it against 2 model years across 2 brands (Ford and Lincoln): 2025 Ford Expedition, 2025 Lincoln Navigator. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.