Ford bulletin SSM 53896
What it saysSome 2023-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTCs) P2B11, P2B13, P2B15… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jun 12, 2025, received Jun 19, 2025, about the power train. It names 12 model years (2023–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2023-2025 F-Super Duty vehicles equipped with a 6.7L engine may exhibit an illuminated malfunction indicator lamp (MIL) with cylinder injection pulse offset diagnostic trouble codes (DTCs) P2B11, P2B13, P2B15, P2B17, P2B19, P2B1B, P2B1D, and/or P2B1F stored in the powertrain control module (PCM) when operating at elevations greater than 2500 feet (762 meters). If symptoms are present, perform the "Reset Minimum Fuel Mass Adaption - All Cylinders" using the "Reset/Clear Specified Function" application with Ford Diagnosis and Repair System (FDRS) and retest. If the concern remains, refer to the Workshop Manual, Section 303-04 for additional diagnostics. If the symptoms are no longer present, no additional diagnosis or service is recommended for this condition at this time. Inform customers engineering is currently working on a solution for this condition that is expected in Q3 2025. Monitor PTS for additional information and schedule service appointments for customers once the repair becomes available. If this condition is encountered, use the "Submit Global Concern Report (GCR)"
Trouble codes it names: P2B11 P2B13 P2B15 P2B17 P2B19 P2B1B P2B1D P2B1F
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 53896 | Service bulletin | Jun 12, 2025 | 11019654 | PDF, 51 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ford F-550 SD; 2024 Ford F-550 SD; 2025 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 9 model years this bulletin names have filed 211 complaints with NHTSA since 2015. 25 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The contact owns a 2024 Ford F-350. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. There was no warning light illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that a software update had been completed on the TCM.
2024 Ford F-350 Super Duty · Power Train · filed with NHTSA Jul 16, 2025
Less than 4000 miles- first transmission failed while pulling a large trailer- ford replaced the transmission and the new transmission, only 200 miles later did the same thing when pulling a trailer, up hill. It throws the transmission into 10th gear and you loose all power, Check engine light comes on and it slams back into 4th gear.
2025 Ford F-450 Super Duty · Power Train · filed with NHTSA Sep 3, 2025
Slight vibration at highway speed accompanied by faint grinding noise. Ford installed front auto locker to only one front wheel and a dummy full time locker to right front wheel in non trimmer 2024 f250 and f350s. They know the problem because they issued a tsb 52423 but do not contact truck owners of issue.
2024 Ford F-250 Super Duty · Power Train · filed with NHTSA Aug 12, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the power train
Source: same model, same component group59 other manufacturer communications filed against these Ford models under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2406 | Service bulletin | Sep 5, 2026 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor shift quality Illumi… |
| TSB 26-2252 | Service bulletin | Sep 5, 2026 | Some of the vehicles listed in the Model statement above may exhibit at least one of the following conditions: Poor shift quality Illumi… |
| SSM 55098 | Service bulletin | Aug 18, 2026 | Some 2013-2016 Super Duty vehicles equipped with a 6.7L diesel engine and 2015-2019 Transit vehicles equipped with a 3.2L diesel engine may… |
| TSB 26-2375 | Service bulletin | Aug 12, 2026 | This article supersedes TSB 26-2050 to increase the labor operation allowance of labor operations A and B. Some of the vehicles listed in th… |
| SSM 54900 | Service bulletin | Jun 4, 2026 | Some 2023-2026 F-Super Duty vehicles equipped with a 10R100 or 10R140 transmission may exhibit an intermittent failure to engage forward or… |
| TSB 26-2263 | Service bulletin | May 30, 2026 | This bulletin supersedes 26-2112. Reason For Update: add 2026 model year vehicles, update LV fluid XT-10-QLVC and CXT-10-LV6 description to… |
| TSB 26-2251 | Service bulletin | May 28, 2026 | This article supersedes TSB 25-2545. Reason for update: To correct the current Pinpoint Test description. Some of the vehicles listed in the… |
| TSB 26-2216 | Service bulletin | May 6, 2026 | This bulletin supersedes 25-2549. Reason for update: To add 2020 model year chassis cab vehicles. Some of the vehicles listed in the Model s… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 53896 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 53896 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 53896 cover?
The manufacturer filed it against 12 model years: 2025 Ford F-250 Super Duty, 2024 Ford F-250 Super Duty, 2023 Ford F-250 Super Duty, 2025 Ford F-350 Super Duty, 2024 Ford F-350 Super Duty, 2023 Ford F-350 Super Duty and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.