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Manufacturer communication · Service bulletin

Ford bulletin SSM 53065

What it saysSome 2021-2022 Mustang Mach-E vehicles built on or before 17-Jan-2022 and 2022 Transit vehicles built on or before 17-May-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC)… NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Oct 22, 2024, received Oct 29, 2024. It names 3 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2021-2022 Mustang Mach-E on or before 17 Jan 2022 “Built on or before 17-Jan-2022”
2022 Transit on or before 17 May 2022 “Built on or before 17-May-2022”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Some 2021-2022 Mustang Mach-E vehicles built on or before 17-Jan-2022 and 2022 Transit vehicles built on or before 17-May-2022 may exhibit a powertrain malfunction (wrench) indicator with diagnostic trouble code (DTC) P0929:77 stored in the gear shift module (GSM).

Trouble codes it names: P0929

Kind Service bulletin Manufacturer date Oct 22, 2024 Received by NHTSA Oct 29, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 53065Service bulletinOct 22, 202411009434PDF, 71 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 3 model years this bulletin names have filed 523 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 53065 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 53065 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 53065 cover?

The manufacturer filed it against 3 model years: 2022 Ford Mustang Mach-E, 2021 Ford Mustang Mach-E, 2022 Ford Transit. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2021-2022 Mustang Mach-E: built on or before 17 Jan 2022; 2022 Transit: built on or before 17 May 2022 — the build date is on the certification label in the driver’s door jamb.