Ford bulletin SSM 53019
What it saysSome 2021–2024 Bronco and 2024 Ranger vehicles may exhibit a loss of driver's door switch pack control along with any of the following symptoms: * inability to open or close the windows * driver's window switch not… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Oct 4, 2024, received Oct 8, 2024. It names 5 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Ford bulletin for your model by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2021–2024 Bronco and 2024 Ranger vehicles may exhibit a loss of driver's door switch pack control along with any of the following symptoms: * inability to open or close the windows * driver's window switch not working or not working intermittently * cannot fold or unfold the side mirror * cannot adjust the side mirror in any direction * diagnostic trouble code (DTC) B1087:87 stored in the driver's door module (DDM) and/or the passenger door module (PDM) * DTC U2013:23 stored in the DDM and/or PDM
Trouble codes it names: B1087 U2013
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 53019 | Service bulletin | Oct 4, 2024 | 11008702 | PDF, 72 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Ford bulletins for one of these models
A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 5 model years this bulletin names have filed 992 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 53019 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 53019 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 53019 cover?
The manufacturer filed it against 5 model years: 2024 Ford Bronco, 2023 Ford Bronco, 2022 Ford Bronco, 2021 Ford Bronco, 2024 Ford Ranger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.