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Manufacturer communication · Service bulletin · 2 brands

Ford bulletin SSM 52788

What it saysSome 2023-2024 Escape/Corsair, 2024 Nautilus vehicles may exhibit various AWD/4WD/4x4 warning messages displayed in the message center with loss of AWD function for the remainder of the active key cycle. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Aug 8, 2024, received Aug 16, 2024. It names 5 model years across Ford and Lincoln (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Ford · Lincoln.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Some 2023-2024 Escape/Corsair, 2024 Nautilus vehicles may exhibit various AWD/4WD/4x4 warning messages displayed in the message center with loss of AWD function for the remainder of the active key cycle. DTCs C0095, C05D9:74, P060A, P060B, P060C, and/or P1674 may be stored in the AWD module. This condition may be due to the software in the AWD module.

Trouble codes it names: C0095 C05D9 P060A P060B P060C P1674

Kind Service bulletin Manufacturer date Aug 8, 2024 Received by NHTSA Aug 16, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
SSM 52788Service bulletinAug 8, 202411006477PDF, 51 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 302 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford and Lincoln, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford SSM 52788 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the SSM 52788 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does SSM 52788 cover?

The manufacturer filed it against 5 model years across 2 brands (Ford and Lincoln): 2024 Ford Escape, 2023 Ford Escape, 2024 Lincoln Corsair, 2023 Lincoln Corsair, 2024 Lincoln Nautilus. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.