Ford bulletin SSM 52288
What it saysSome 2024 Ranger vehicles may exhibit a condition where Android Audio briefly pauses when launching Pitch And Roll from the Off-Road screen. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Feb 26, 2024, received Mar 5, 2024, about the back over prevention. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2024 Ranger vehicles may exhibit a condition where Android Audio briefly pauses when launching Pitch And Roll from the Off-Road screen. This may be due to the accessory protocol interface module (APIM) software. Reprogramming or replacing the APIM will not resolve this condition. Inform customers that engineering is currently working on a solution for this condition and will be released via Ford Power-Up software updates delivered over-the-air (OTA) expected in Q4 2024. The software will update automatically if vehicle connectivity is enabled in the vehicles settings. Schedule a service visit for customers who have disabled vehicle connectivity or who report that they did not receive the update in December 2024. Monitor OASIS for additional information.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52288 | Service bulletin | Feb 26, 2024 | 10250840 | PDF, 51 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 96 complaints with NHTSA since 2015. 30 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Certain buttons don't work on the steering wheel. Usually temporary. Sometime the center console won't load at start up. The lane keeping system and speed control don't follow the instructions in the setup menu
2024 Ford Ranger · Electrical System · filed with NHTSA Jun 13, 2025 · ODI 11666772
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the back over prevention
Source: same model, same component group3 other manufacturer communications filed against the Ford Ranger under the same component group (back over prevention), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| TSB 26-2189 | Service bulletin | Apr 23, 2026 | This article supersedes 25-2033. Reason for update: To clarify prior approval requirements in the Service Procedure. Some of the vehicles li… |
| 25N17 | Other | Mar 25, 2026 | Advance Notice – Customer Satisfaction Program 25N17 Certain 2015-2025 Model Year Multiple Vehicle Lines Rear View Camera Replacement If Req… |
| SSM 54576 | Service bulletin | Feb 12, 2026 | Some 2024 Ranger vehicles may exhibit a Front Parking Sensors Not Available Sensor Blocked See Manual message displayed on the instrument… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52288 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52288 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52288 cover?
The manufacturer filed it against 1 model year: 2024 Ford Ranger. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.