Ford bulletin SSM 52065
What it saysSome 2022-2023 Maverick vehicles equipped with hard, soft or roll-up bed covers accessories may exhibit a water intrusion into the pickup box floor. NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Nov 14, 2023, received Nov 21, 2023, about the equipment. It names 2 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSome 2022-2023 Maverick vehicles equipped with hard, soft or roll-up bed covers accessories may exhibit a water intrusion into the pickup box floor. These accesories are not designed to be waterproof. Do not perform any repairs or submit a warranty claim for this condition
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SSM 52065 | Service bulletin | Nov 14, 2023 | 10245385 | PDF, 50 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 960 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the equipment
Source: same model, same component group8 other manufacturer communications filed against the Ford Maverick under the same component group (equipment), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 52476 | Service bulletin | Apr 24, 2024 | All accessory stick-on keyless entry keypads come with a wallet card containing the master code. If the accessory keypad was factory install… |
| 23L05 | Service bulletin | Mar 5, 2024 | Special Field Action 23L05 Certain 2022 - 2023 Model Year Bronco Sport, and Certain 2023 Model Year Maverick Vehicles Mobile Hot Spot Credi… |
| TSB 23-2307 | Service bulletin | Oct 5, 2023 | Some 2019-2020 Edge/F-150/Fusion/Continental/MKZ/Nautilus, 2019-2021 Mustang/Ranger/Transit Connect, 2020-2021 EcoSport/Escape/Expedition/Ex… |
| SSM 51948 | Service bulletin | Sep 28, 2023 | Some 2023 Escape, Corsair, Bronco Sport and Maverick vehicles built on 01-May-2023 and through 22-Sep-2023 may exhibit a squeal and/or grind… |
| SSM 51823 | Service bulletin | Aug 1, 2023 | Some 2019-2023 Edge/Nautilus, 2020-2023 Escape/Corsair, 2021-2023 Bronco Sport, 2022-2023 Maverick vehicles equipped with all wheel drive… |
| 23B34 | Service bulletin | Jun 22, 2023 | Certain 2022 Model Year Maverick Vehicles Install Missing USB Wire Harness In all of the affected vehicles, a parts shortage led to assembl… |
| SAN-Vol1 I1 | Service bulletin | Jun 8, 2023 | The Service Awareness Newsletter is an informal communication that contains information that may not be presently available in a TSB, SSM, G… |
| 22P26 | Service bulletin | Jun 5, 2023 | Certain 2022 Model Year Maverick Vehicles Install missing floor mats |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SSM 52065 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SSM 52065 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does SSM 52065 cover?
The manufacturer filed it against 2 model years: 2023 Ford Maverick, 2022 Ford Maverick. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.