Ford over-the-air update SCCM-25.AC.AD
What it says"Quality improvements include: - Robustness action to reduce the potential for inadvertent shifts to neutral when customers use the monostable shifter." NHTSA’s full summary ↓
Ford filed this with NHTSA as an over-the-air update dated Feb 26, 2026, received Mar 3, 2026, about the steering — 1 document under this number: SCCM-25. AC. AD MachE. It names 1 model year (2025). An over-the-air update is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communication"Quality improvements include: - Robustness action to reduce the potential for inadvertent shifts to neutral when customers use the monostable shifter."
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SCCM-25. AC. AD MachE | Over-the-air update | Feb 26, 2026 | 11029253 | PDF, 23 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 14 complaints with NHTSA since 2015. 3 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Summary: My 2025 Ford Mustang Mach-E GT has repeatedly experienced a complete and unexpected loss of propulsion while driving in active traffic. Each time, the vehicle displayed a red “Stop Safely Now” warning with additional critical alerts, followed by an immediate loss of forward motion with no prior indication.
2025 Ford Mustang Mach-E · Power Train · filed with NHTSA Dec 11, 2025 · ODI 11704393
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group2 other manufacturer communications filed against the Ford Mustang Mach-E under the same component group (steering), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 54918 | Service bulletin | Jun 11, 2026 | Some of the following vehicles: 2025-2026 Mustang Mach-E vehicles built on or before 27-Jan-2026 2025-2026 Maverick/Bronco Sport vehicles b… |
| SSM 54917 | Service bulletin | Jun 11, 2026 | Some 2021-2024 Mustang Mach-E vehicles may exhibit only continuous memory diagnostic trouble code (DTC) U2016:47 stored in the power steerin… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford SCCM-25.AC.AD a recall?
No. A over-the-air update is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the SCCM-25.AC.AD repair free?
A over-the-air update is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does SCCM-25.AC.AD cover?
The manufacturer filed it against 1 model year: 2025 Ford Mustang Mach-E. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.