Ford bulletin 25B23
What it saysCertain 2025 Model Year King Ranch/Platinum Super Duty Crew Cab Vehicles Equipped with Carpet Floor Mats instead of Thermoplastic Olefin (TPO) Floor Mats NHTSA’s full summary ↓
Ford filed this with NHTSA as a manufacturer communication dated Jun 10, 2025, received Jul 2, 2025. It names 4 model years (2025). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2025 Model Year King Ranch/Platinum Super Duty Crew Cab Vehicles Equipped with Carpet Floor Mats instead of Thermoplastic Olefin (TPO) Floor Mats
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25B23 | Other | Jun 10, 2025 | 11020064 | PDF, 589 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2025 Ford F-550 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 33 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 25B23 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25B23 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 25B23 cover?
The manufacturer filed it against 4 model years: 2025 Ford F-250 Super Duty, 2025 Ford F-350 Super Duty, 2025 Ford F-450 Super Duty, 2025 Ford F-550 SD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.