Ford bulletin 24N10
What it saysCertain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles Engine Block Breaches NHTSA’s full summary ↓
Ford filed this with NHTSA as a manufacturer communication dated Dec 11, 2024, received Jan 3, 2025. It names 3 model years (2020–2022). A manufacturer communication is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2020-2022 Model Year Explorer Police Interceptor Utility (PIU) Vehicles Engine Block Breaches
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24N10 | Other | Dec 11, 2024 | 11012236 | PDF, 586 KB |
What the document itself lists
The manufacturer titles it “Customer Satisfaction Program 24N10”.
Parts the bulletin names — the first 40 it lists
| Part number | Description | Qty | Find it |
|---|---|---|---|
| W500214-S442 | BOLT-HEX HEAD | — | eBay Motors → |
| W520123-S442 | NUT AND WASHER ASY – HEX | — | eBay Motors → |
| W520214-S440 | — | — | |
| W520517-S440 | NUT – HEX | — | eBay Motors → |
| W701706-S430 | NUT – HEX – FLANGED | — | eBay Motors → |
| W712244-S300 | STUD | — | eBay Motors → |
| W714660-S439 | BOLT – HEX HEAD | — | eBay Motors → |
| W715479-S439 | BOLT | — | eBay Motors → |
| W715618-S437 | — | — | |
| W715932-S439 | BOLT | — | eBay Motors → |
| W716375-S900 | BOLT | — | eBay Motors → |
| W716979-S439 | BOLT | — | eBay Motors → |
| W717521-S440 | NUT – HEX | — | eBay Motors → |
| W719326-S439 | BOLT AND WASHER ASY – HEX HEAD | — | eBay Motors → |
| W719413-S439 | BOLT AND WASHER ASY – HEX HEAD | — | eBay Motors → |
| W719431-S439 | BOLT | — | eBay Motors → |
| W719506-S440 | NUT-BLIND ANCHOR | — | eBay Motors → |
| W719511-S439 | BOLT | — | eBay Motors → |
| W721083-S439 | BOLT AND WASHER ASY – HEX HEAD | — | eBay Motors → |
| W520413-S440 | — | — | |
| 7T4Z-6379-AA | BOLT – HEX HEAD | — | eBay Motors → |
| 7T4Z-9439-D | GASKET – INTAKE MANIFOLD | — | eBay Motors → |
| 9L8Z-9J469-A | GASKET | — | |
| AA5Z-6714-A | FILTER ASY – OIL | — | eBay Motors → |
| AT4Z-8527-A | SEAL | — | eBay Motors → |
| BB5Z-4B422-A | CIRCLIP – INNER | — | eBay Motors → |
| BR3Z-8527-A | SEAL | — | eBay Motors → |
| CN1Z-7H424-B | SEAL | — | eBay Motors → |
| JL3Z-9448-A | GASKET | — | |
| JL3Z-9E464-F | GASKET | — | |
| L1MZ-00815-A | — | — | |
| L1MZ-4382-C | BOLT | — | eBay Motors → |
| L1MZ-4382-D | BOLT | — | eBay Motors → |
| L1MZ-6006-D | SERVICE ENGINE ASY | — | eBay Motors → |
| L1MZ-8507-A | GASKET – WATER PUMP | — | eBay Motors → |
| LB5Z-3B477-A | RETAINER – NUT | — | eBay Motors → |
| XY-75W140-QL | — | — | |
| XO-5W20-Q1SP | MOTORCRAFT SAE 5W-20 API GF-6A | — | eBay Motors → |
| JR3Z-6379-A | BOLT-HEX HEAD (HEV ONLY) | — | eBay Motors → |
| 9W7Z-19B596-A | — | — |
Read by machine from the document NHTSA serves (21 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 1,988 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 24N10 a recall?
No. A manufacturer communication is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24N10 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24N10 cover?
The manufacturer filed it against 3 model years: 2022 Ford Explorer, 2021 Ford Explorer, 2020 Ford Explorer. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.