Ford bulletin 24N03
What it saysCertain 2021-2022 Model Year Econoline Vehicles Equipped with Dual Rear Wheels Hydroboost or Hydromax® Power Steering Pressure and Jumper Line Replacement Affected vehicles were inspected and passed inspection… NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Jul 12, 2024, received Aug 7, 2024, about the steering. It names 4 model years (2021–2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2021-2022 Model Year Econoline Vehicles Equipped with Dual Rear Wheels Hydroboost or Hydromax® Power Steering Pressure and Jumper Line Replacement Affected vehicles were inspected and passed inspection for inadequate connection of the Hydroboost power steering pressure and jumper lines in safety recall 22S08, before January 29, 2023. This program provides coverage to the Hydroboost power steering pressure and jumper lines should they require replacement due to inadequate connection to the brake Hydroboost unit.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24N03 | Service bulletin | Jul 12, 2024 | 11006040 | PDF, 453 KB |
What the document itself lists
The manufacturer titles it “Customer Satisfaction Program 24N03”.
Parts the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| LC2Z-3A717-D | Power Steering Pressure Line | 1 | eBay Motors → |
| LC2Z-3A717-C | Power Steering Pressure Line | — | eBay Motors → |
| 4C2Z-3A719-B | Power Steering Jumper Line | — | eBay Motors → |
Read by machine from the document NHTSA serves (13 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2021 Ford E-250; 2022 Ford E-250.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 76 complaints with NHTSA since 2015. 35 of them name Steering — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Received a notice on a "Customer Satisfaction Program 24N03" Instead of issuing a recall for the Hydroboost power steering pressure and jumper lines they instead extended the warranty. People have had their braking and power steering go out while driving and this is simply unsafe and unacceptable.
2022 Ford E-Series · Steering · filed with NHTSA Jul 26, 2024 · ODI 11604757
The contact owns a 2021 Ford E-450. The contact stated while parking the vehicle, the steering wheel and brake pedal became stiff, and the vehicle failed to slow down as intended. The contact stated that the brake pedal was continuously depressed for the vehicle to come to a stop.
2021 Ford E-Series · Steering · filed with NHTSA Jul 18, 2024 · ODI 11603091
The contact owns a 2022 Ford E-450. The contact had received notification of NHTSA Campaign Number: 22V089000 (Steering, Service Brakes, Hydraulic) and the vehicle was taken to the dealer to be repaired under the recall.
2022 Ford E-Series · Steering · filed with NHTSA Jan 11, 2024 · ODI 11564944
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 24N03 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24N03 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24N03 cover?
The manufacturer filed it against 4 model years: 2022 Ford E-Series, 2021 Ford E-Series, 2021 Ford E-250, 2022 Ford E-250. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.