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Manufacturer communication · Service bulletin

Ford bulletin 24B26

What it saysIn all of the affected vehicles, the transmission sun gear bearing was incorrectly installed and may cause premature failure of the transmission. NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Sep 10, 2024, received Oct 3, 2024, about the power train. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

In all of the affected vehicles, the transmission sun gear bearing was incorrectly installed and may cause premature failure of the transmission.

Kind Service bulletin Manufacturer date Sep 10, 2024 Received by NHTSA Oct 3, 2024 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
24B26Service bulletinSep 10, 202411008367PDF, 812 KB

What the document itself lists

The manufacturer titles it “Customer Satisfaction Program 24B26”.

Parts the bulletin names

Part numberDescriptionQtyFind it
LX6Z-7000-BAtransmission assembly—eBay Motors →
W500721-S439front cross-member bolt—eBay Motors →
W500727-S439rear cross-member bolt—eBay Motors →
W713199-S442subframe bracket bolt—eBay Motors →
W718843-S439steering shaft bolt—eBay Motors →
W719192-S439forward subframe bolts—eBay Motors →
W719924-S439lower steering knuckle bolt—eBay Motors →
W720388-S439rearward subframe bolts—eBay Motors →
W710080-S300high-voltage terminal bolts—eBay Motors →
LX6Z-5A215-Aexhaust clamp—eBay Motors →
LX6Z-9E464-BEGR cooler inlet gasket—eBay Motors →
LX6Z-9E464-FEGR cooler outlet gasket—eBay Motors →
LX6Z-9448-Aexhaust manifold gasket—eBay Motors →
W520515-S442lower steering knuckle nut—eBay Motors →
W520203-S440outer tie-rod nut—eBay Motors →
W708176-S437exhaust manifold nut—eBay Motors →
CCPZ-3B477-Gfront axle nut—eBay Motors →
JX6Z-3B498-BLH inner axle shaft C-clip—eBay Motors →
JX6Z-3D677-Csteering shaft boot seal—eBay Motors →
LX6Z-7B343-AISC gasket (inspect and replace if needed)—eBay Motors →
LX6Z-10A687-BISC side cover and gasket—eBay Motors →
XO-0W20-QFSengine oil—eBay Motors →
YS4Z-3N324-AAhalf shaft retaining strap—eBay Motors →
W520102-S442half shaft retaining strap nut—eBay Motors →
W500566-S439roll restrictor bolt—eBay Motors →
W520214-S440engine Mount Nuts—eBay Motors →

Read by machine from the document NHTSA serves (14 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 89 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

35 other manufacturer communications filed against the Ford Escape under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2428Service bulletinSep 29, 2026This bulletin supersedes 25-2326. Reason for update: update the service procedure to include the fuel tank isolation valve replacement, upda…
TSB 26-2328Service bulletinJul 15, 2026This bulletin supersedes 26-2194. Reason for update: update the Parts list to correct a part description " Loctite 638", update the claim qu…
SSM 54939Service bulletinJun 16, 2026Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shud…
TSB 26-2210Service bulletinMay 28, 2026Some of the vehicles listed in the Model statement above may exhibit all of the following conditions: * Engine misfire condition * Illuminat…
SSM 54825Service bulletinMay 15, 2026Some 2023-2026 Escape vehicles equipped with an 8F35 transmission may exhibit an illuminated malfunction indicator lamp (MIL) with diagnosti…
SSM 54797Service bulletinMay 4, 2026Some 2020-2026 Corsair/Escape, 2021-2026 Bronco Sport, and 2022-2026 Maverick vehicles equipped with an 8F35 transmission may exhibit a shud…
TSB 26-2194Service bulletinApr 26, 2026This bulletin supersedes 25-2627. Reason for update: To add a Step to reprogram the all-wheel drive (AWD) module for Bronco Sport vehicles.…
SSM 54738Service bulletinApr 13, 2026Some 2023-2025 Escape 1.5L/F-Super Duty/Transit vehicles may exhibit a lack of cooling from the heating, ventilation, and air conditioning…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 24B26 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 24B26 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 24B26 cover?

The manufacturer filed it against 1 model year: 2024 Ford Escape. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.