Ford bulletin 23P16
What it saysCertain 2023 Model Year F250 â F600 Vehicles Equipped With Max Recline Seats - Driver Seat Module (DSM) Software Update NHTSA’s full summary ↓
Ford filed this with NHTSA as a service bulletin dated Nov 1, 2023, received Dec 5, 2023, about the seats. It names 5 model years (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCertain 2023 Model Year F250 â F600 Vehicles Equipped With Max Recline Seats - Driver Seat Module (DSM) Software Update
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 23P16 | Service bulletin | Nov 1, 2023 | 10246065 | PDF, 334 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2023 Ford F-550 SD; 2023 Ford F-600 SD.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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A weekly email, sent only in a week when Ford files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 90 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the seats
Source: same model, same component group2 other manufacturer communications filed against these Ford models under the same component group (seats), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| SSM 55100 | Service bulletin | Aug 22, 2026 | For Various Ford and Lincoln vehicles, if diagnostics lead to the replacement of the front seat cushion cover J-clips, lower-level service p… |
| 24-OTA 22-PU1009-SMN-MGTG SUPER DUTY (F-250, F-350, F-450, F-550) | Over-the-air update | May 15, 2024 | Quality improvements include: - Seats Modules enhancement to address Key Off Load issues |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ford 23P16 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 23P16 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 23P16 cover?
The manufacturer filed it against 5 model years: 2023 Ford F-250 Super Duty, 2023 Ford F-350 Super Duty, 2023 Ford F-450 Super Duty, 2023 Ford F-550 SD, 2023 Ford F-600 SD. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.