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Manufacturer communication · Service bulletin

Ford bulletin 23B20

What it saysCertain 2023 Model Year F-150 Raptor R Vehicles Equipped With 5.2L Engine and 10R80 Speed Automatic Transmission - Missing or Loose # 6 Bellhousing Transmission-To-Engine Bolt NHTSA’s full summary ↓

Ford filed this with NHTSA as a service bulletin dated Sep 30, 2023, received Oct 3, 2023, about the power train. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Engine 5.2L “Certain 2023 Model Year F-150 Raptor R Vehicles Equipped With 5.2L Engine and 10R80 Speed Automatic Transmission - Missing or Loose # 6 Bellhousing Transmission-To-Engine Bolt”
Transmission 10R80 “Certain 2023 Model Year F-150 Raptor R Vehicles Equipped With 5.2L Engine and 10R80 Speed Automatic Transmission - Missing or Loose # 6 Bellhousing Transmission-To-Engine Bolt”

What it applies to, as NHTSA’s summary states it — build dates and equipment as the manufacturer filed them. The dealer checks the VIN and the build date on the door jamb; a vehicle outside the window is not covered by this bulletin.

Certain 2023 Model Year F-150 Raptor R Vehicles Equipped With 5.2L Engine and 10R80 Speed Automatic Transmission - Missing or Loose # 6 Bellhousing Transmission-To-Engine Bolt

Kind Service bulletin Manufacturer date Sep 30, 2023 Received by NHTSA Oct 3, 2023 Components Power Train

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23B20Service bulletinSep 30, 202310243415PDF, 1,063 KB

What the document itself lists

The manufacturer titles it “Customer Satisfaction Program 23B20”.

Part the bulletin names

Part numberDescriptionQtyFind it
W714012-S439Transmission-To-Engine (bellhousing) Bolt—eBay Motors →

Read by machine from the document NHTSA serves (14 pages), read Sep 30, 2026. A part number is shown only where it matches Ford’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 513 complaints with NHTSA since 2015. 194 of them name Power Train — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2023 Ford F-150, the 42 owners who gave an odometer reading for Power Train reported it at a median of 30,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

EIWE (Electronic Integrated Wheel End) failure or malfunction. Ford has multiple Field Service Engineers aware of the issue with no fix found. Multiple vehicles not only at one dealership but across the country have confirmed issues. Ford Customer Relations is aware and has an open case with me and many other owners.

2023 Ford F-150 · Power Train · filed with NHTSA Dec 9, 2023 · ODI 11559262

In depth: 2023 Ford F-150 transmission and drivetrain problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the power train

Source: same model, same component group

124 other manufacturer communications filed against the Ford F-150 under the same component group (power train), newest first. The eight newest are listed; the rest are on the Ford list.

NumberKindDatedNHTSA’s summary
TSB 26-2436Service bulletinOct 30, 2026Some of the vehicles listed in the Model statement above may have diagnostic trouble code (DTC) P05B0 stored in the powertrain control modul…
TSB 26-2448Service bulletinOct 27, 2026This bulletin supersedes 25-2236. Reason for update: To consolidate prior articles and revise the Service Procedure to add an AAD blade limi…
TSB 26-2408 v2Service bulletinOct 22, 2026This bulletin supersedes 26-2309. Reason for update: update the Model section to remove Aviator 10R80, update theParts list to add 3.3L to W…
TSB 26-2431Service bulletinOct 21, 2026This bulletin supersedes 26-2226. Reason For Update: update the Service Procedure for 2021-2022 F-150 3.5L EcoBoost vehicles with the new Fo…
TSB 26-2408Service bulletinSep 22, 2026This bulletin supersedes 26-2309. Reason For Update: update the Model section to remove Aviator 10R80, update the Parts list to add 3.3L to…
26E03EmissionsSep 17, 2026Certain 2026 Model Year F-150 Raptor Vehicles With 3.5L Engines Powertrain Control Module (PCM) Software Update
TSB 26-2395Service bulletinAug 26, 2026This article supersedes 26-2287. Reason for update: update the labor operation numbers to add MT to operations C, F, G, H, J, K, L and M, an…
TSB 26-2360Service bulletinAug 5, 2026Some of the vehicles listed in the Model Statement above may exhibit an intermittent extended crank with no relevant diagnostic trouble code…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Ford, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Ford 23B20 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23B20 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 23B20 cover?

The manufacturer filed it against 1 model year: 2023 Ford F-150. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.