Ducati service campaign CR270
Ducati filed this with NHTSA as a service campaign dated Apr 19, 2024, received Jun 5, 2024, about the vehicle speed control — 1 document under this number: SRV-TSB-24-007. It names 2 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationCR270 Front Speed Sensor Cable Fixing Update. Applicability: Diavel V4 Model Year 2023-2024 (all versions). This technical service bulletin informs dealers and service managers of a need to add two retaining clips to the front speed sensor cable and a visual inspection of existing clips, to ensure correct positioning. The bulletin includes part information and service instructions. This document has been redacted for sensitive pricing information.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| SRV-TSB-24-007 | Service campaign | Apr 19, 2024 | 11000943 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2023 Ducati Diavel; 2024 Ducati Diavel.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
Common questions
Source: NHTSA, 49 CFR 579.5Is Ducati CR270 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the CR270 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does CR270 cover?
The manufacturer filed it against 2 model years: 2023 Ducati Diavel, 2024 Ducati Diavel. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.