Dodge bulletin 2102423
What it saysFlash: Drivetrain Control Module (DTCM) Updates Customers may experience no difference switching between Auto Mode and Sport Mode in the All Wheel Drive (AWD) system. NHTSA’s full summary ↓
Dodge filed this with NHTSA as a service bulletin dated Sep 2, 2023, received Oct 30, 2023, about the electrical system — 2 documents under this number. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFlash: Drivetrain Control Module (DTCM) Updates Customers may experience no difference switching between Auto Mode and Sport Mode in the All Wheel Drive (AWD) system. This bulletin involves reprogramming the DTCM with the latest available software.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2102423 | Service bulletin | Sep 2, 2023 | 10248602 | not found |
| 2102423 | Service bulletin | Sep 2, 2023 | 10244441 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 26 complaints with NHTSA since 2015. 10 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am having continual failures of the electronic door lock/linkage that causes the door to no open from either the interior or exterior of the vehicle. The door latch has been replaced twice on the driver door, once on the rear driver side, the passenger rear is going to be replaced this week, and the passenger front is starting to make…
2023 Dodge Hornet · Electrical System · filed with NHTSA Apr 2, 2026 · ODI 11728771
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group62 other manufacturer communications filed against the Dodge Hornet under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Dodge list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-390-26 | Service bulletin | Oct 20, 2026 | Key fob Not Detected Due To Internal Battery Discharge Customers may comment on the following: SYMPTOM: ● The vehicle fails to detect the ke… |
| 08-344-26 | Service bulletin | Sep 25, 2026 | Flash: Body Control Module (BCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigati… |
| 08-251-26 | Service bulletin | Sep 25, 2026 | Flash: Body Control Module (BCM) Updates Customers may experience the following: SYMPTOM: ● The battery is depleted, vehicle will not start.… |
| 08-252-26 | Service bulletin | Jun 27, 2026 | Heated Seats and Heated Wheel Turn Off Or Become Disabled Customers may comment on the following: ● Customer may comment that their Heated S… |
| 08-241-26 | Service bulletin | Jun 16, 2026 | Flash: Auxiliary Hybrid Control Processor Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYM… |
| 08-200-26 | Service bulletin | May 5, 2026 | Instrument Panel Cluster (IPC) Content Missing Or Screen Blank Customers may experience the following: ● IPC content missing, display abnorm… |
| 08-148-26 | Service bulletin | Apr 14, 2026 | The following software enhancement is available: ● This software update enables the feature Active Cabin Ventilation (ACV). This bulletin pr… |
| S1408000384 | Service bulletin | Mar 4, 2026 | "Start Stop Charging Warning Lamp Illuminated On, Intelligent Battery Sensor (IBS) State of Charge (SOC) Inaccurate, Battery Charging Messa… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Dodge 2102423 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2102423 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 2102423 cover?
The manufacturer filed it against 1 model year: 2023 Dodge Hornet. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.