Stellantis bulletin 08-002-25
What it says"Radio Over The Air Update from T27.52 to U29.44 then U33.43 Software Version (FOTA ON HOLD) Customers may experience one or more of the following: Unable to select the Turn by Turn Navigation. NHTSA’s full summary ↓
Stellantis filed this with NHTSA as a service bulletin dated Feb 20, 2025, received Jan 14, 2025, about the electrical system — 2 documents under this number: 08-002-25 REV. A and 1 more. It names 4 model years across Dodge and Alfa Romeo (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Dodge · Alfa Romeo.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
"Radio Over The Air Update from T27.52 to U29.44 then U33.43 Software Version (FOTA ON HOLD) Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank performance pages (Rearview Camera (RVC) functions normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media Tuner delayed. ● Charge Schedule not accepting updates via phone (RVC functions normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation Map black. ● Off-Road Pages inoperative (RVC functions normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only). ● Radio display switches from Media Page to Home Page (RVC functions normally). ● Ghost touch on Navigation screen (RVC functions normally). ● Widgets missing. ● New User Profile does not load. ● Returns to wrong page after View Camera Event selected by customer in the Camera View Pages (RVC functions normally) This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.52 to U29.44 then U33.43"
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 08-002-25 REV. A | Service bulletin | Feb 20, 2025 | 11014480 | PDF, 129 KB |
| 08-002-25 | Service bulletin | Jan 8, 2025 | 11012822 | PDF, 175 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themDodge 2 model years
Alfa Romeo 2 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 117 complaints with NHTSA since 2015. 44 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
I am having continual failures of the electronic door lock/linkage that causes the door to no open from either the interior or exterior of the vehicle. The door latch has been replaced twice on the driver door, once on the rear driver side, the passenger rear is going to be replaced this week, and the passenger front is starting to make…
2023 Dodge Hornet · Electrical System · filed with NHTSA Apr 2, 2026 · ODI 11728771
The contact owns a 2024 Dodge Hornet. The contact stated that while driving 40 MPH, the vehicle lost motive power. The accelerator pedal was depressed; however, the vehicle failed to accelerate as intended and the vehicle decelerated to 5 MPH. The vehicle was driven to a nearby parking lot and the engine seized.
2024 Dodge Hornet · Electrical System · filed with NHTSA Oct 7, 2026 · ODI 11769621
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group82 other manufacturer communications filed against these Stellantis models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Dodge list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 08-390-26 | Service bulletin | Oct 20, 2026 | Key fob Not Detected Due To Internal Battery Discharge Customers may comment on the following: SYMPTOM: ● The vehicle fails to detect the ke… |
| 08-344-26 | Service bulletin | Sep 25, 2026 | Flash: Body Control Module (BCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigati… |
| 08-251-26 | Service bulletin | Sep 25, 2026 | Flash: Body Control Module (BCM) Updates Customers may experience the following: SYMPTOM: ● The battery is depleted, vehicle will not start.… |
| 08-345-26 | Service bulletin | Sep 25, 2026 | Flash: Body Control Module (BCM) Updates Customers may experience the following: SYMPTOM: ● The battery is depleted, vehicle will not start.… |
| 08-343-26 | Service bulletin | Sep 25, 2026 | Flash: Body Control Module (BCM) Updates Customers must experience a Malfunction Indicator Lamp (MIL) illumination. Upon further investigati… |
| 08-252-26 | Service bulletin | Jun 27, 2026 | Heated Seats and Heated Wheel Turn Off Or Become Disabled Customers may comment on the following: ● Customer may comment that their Heated S… |
| 08-241-26 | Service bulletin | Jun 16, 2026 | Flash: Auxiliary Hybrid Control Processor Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYM… |
| 08-242-26 | Service bulletin | Jun 16, 2026 | Flash: Auxiliary Hybrid Control Processor Customers must experience a Malfunction Indicator Lamp (MIL) illumination and the vehicle must SYM… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Dodge and Alfa Romeo, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Stellantis 08-002-25 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 08-002-25 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.
Which vehicles does 08-002-25 cover?
The manufacturer filed it against 4 model years across 2 brands (Dodge and Alfa Romeo): 2024 Alfa Romeo Tonale, 2023 Alfa Romeo Tonale eAWD, 2024 Dodge Hornet, 2023 Dodge Hornet. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built on or after 24 Oct 2023; built on or after 7 Nov 2023 — the build date is on the certification label in the driver’s door jamb.