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Manufacturer communication · Service bulletin

Chrysler bulletin 0800724A

What it saysRadio Over The Air Update to U29.42 Software Version This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer… NHTSA’s full summary ↓

Chrysler filed this with NHTSA as a service bulletin dated Jan 31, 2024, received Mar 18, 2024, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

Radio Over The Air Update to U29.42 Software Version This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The radio software will be updated from T27.39 or U29.28 to U29.42. NOTE: The national launch for the FOTA is expected to begin **February 22, 2024**.

Kind Service bulletin Manufacturer date Jan 31, 2024 Received by NHTSA Mar 18, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
0800724AService bulletinJan 31, 202410251883not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

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Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when Chrysler files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 73 complaints with NHTSA since 2015. 22 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

As prior reported I am the owner of a 2024 Chrysler Pacifica that has a known safety defect in the rear sliding doors that is impossible to disable. This issue also cases parasitic draw strain on the battery that can completely disable the vehicle.

2024 Chrysler Pacifica · Electrical System · filed with NHTSA Feb 3, 2026 · ODI 11715184

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

163 other manufacturer communications filed against the Chrysler Pacifica under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chrysler list.

NumberKindDatedNHTSA’s summary
9100936Service bulletinOct 15, 2026FUSE BLOCK UNDERHOOD - PWR DIS A/C Blowing hot air or not working. A/C relay clutch not operating, dealers are unnecessary replacing PDCs. B…
9100930Service bulletinOct 12, 2026Inspect wiring harnesses, connectors, terminals, power and ground circuits, and verify proper system signals before replacing RU Blower moto…
S2621000006Service bulletinOct 2, 2026Note: Document released 10/2/2026. Multiple Warning Indicators On In The IPC. ESM - PRNDL Flashing. And The Vehicle Will Not Shift Into Gear…
S2621000005Service bulletinOct 2, 2026Shifter/ESM PRNDL Indicators Remain Off After Drained Battery Event And Jump Start
ID-23-04 REV.FWarranty extensionSep 30, 2026ID-23-04 Rev. F wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
D-22-14 REV.GWarranty extensionSep 30, 2026D-22-14 Rev. G wiTECH New Vehicle Prep (NVP) Update – Battery Health and Tire Pressure Monitoring
08-342-26Service bulletinSep 25, 2026Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding…
08-188-26Service bulletinSep 25, 2026Flash: Power Sliding Door Module (PSDM) System Updates Customers must comment on one or more of the following: SYMPTOM: ● The power sliding…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chrysler, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chrysler 0800724A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0800724A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every Stellantis warranty extension on file lists the ones Stellantis has filed.

Which vehicles does 0800724A cover?

The manufacturer filed it against 1 model year: 2024 Chrysler Pacifica. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.