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Manufacturer communication · Service bulletin · 3 brands

GM bulletin PIT6281

What it saysThis Preliminary information communicates an issue with an SES MIL and BCM DTC U1962 and ECM P00FF set. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Nov 12, 2024, received Dec 4, 2024, about the electrical system. It names 4 model years across Chevrolet, GMC and Cadillac (2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to perform a clear DTC's and if necessary, perform a Serial Data Authentication Configuration procedure to correct this issue.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

This Preliminary information communicates an issue with an SES MIL and BCM DTC U1962 and ECM P00FF set.  Dealers are to perform a clear DTC's and if necessary, perform a Serial Data Authentication Configuration procedure to correct this issue.

Trouble codes it names: P00FF U1962

Kind Service bulletin Manufacturer date Nov 12, 2024 Received by NHTSA Dec 4, 2024 Components Electrical System

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIT6281Service bulletinNov 12, 202411011196PDF, 29 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
2888078—0.3 hrs

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

GMC 1 model year

Cadillac 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 198 complaints with NHTSA since 2015. 37 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On , at approximately 15,200 miles, my 2025 Cadillac Escalade V developed multiple warnings while I was driving at highway speed. These included reduced acceleration, speed limited to 62 mph, service power steering, service traction control, rear axle system off, and unavailable forward-collision and adaptive-cruise functions.

2025 Cadillac Escalade · Electrical System · filed with NHTSA Sep 5, 2026

My rear passenger door flys open while driving. It happens during very cold weather. It also will not latch when trying to shut it after getting off the road and trying to shut it. My daughter has been in the seat next to the door each time and it has happened multiple times.

2025 Chevrolet Suburban · Electrical System · filed with NHTSA Jan 28, 2026

Driving the vehicle with my family in it on merrit parkway in ct 230 am on May 10 th Car rpm start going up and making noises and felt like gear not shifting in few seconds later car all sudden on its own shifted to neutral as my speed 55-60 mph was during that moment.

2025 GMC Yukon · Electrical System · filed with NHTSA May 16, 2026

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

192 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-021Service bulletinJun 7, 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
22-NA-083Service bulletinMay 17, 2025This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
23-NA-151Service bulletinMay 16, 2025This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.
PIE0753IService bulletinMay 15, 2025This engineering information (EI) will assist GM to recover a small number of electric vehicle battery packs from customer-owned vehicles in…
25-NA-044Service bulletinMay 14, 2025This service bulletin provides information for dealers/technicians on SPS2 Hybrid/EV Battery Data Retrieval for Service High Voltage DTCs.
24-NA-202Service bulletinMay 14, 2025This service bulletin provides dealers with Warranty Administration information on North American Charging Standard (NACS) DC Adapter Warran…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIT6281 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIT6281 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIT6281 cover?

The manufacturer filed it against 4 model years across 3 brands (Chevrolet, GMC and Cadillac): 2025 Cadillac Escalade, 2025 Chevrolet Suburban, 2025 Chevrolet Tahoe, 2025 GMC Yukon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.