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Manufacturer communication · Service bulletin · 2 brands

GM bulletin PIP5847A

What it saysThis Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Aug 2, 2023, received Sep 18, 2023, about the back over prevention. It names 10 model years across Chevrolet and GMC (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive wear in exhaust roller follower axle pin.

Kind Service bulletin Manufacturer date Aug 2, 2023 Received by NHTSA Sep 18, 2023 Components Back Over Prevention

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
PIP5847AService bulletinAug 2, 202310242281not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when GM files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

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What owners reported

Source: NHTSA complaint database

Owners of the 10 model years this bulletin names have filed 4,908 complaints with NHTSA since 2015.

The contact's husband owns a 2019 GMC 1500 Denali. The contact stated that the rear camera failed to operate as intended while engaged and attempting to park the vehicle. The contact added that while shifted to reverse, the camera screen remained completely black.

2019 GMC Sierra · Back Over Prevention · filed with NHTSA May 3, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the back over prevention

Source: same model, same component group

15 other manufacturer communications filed against these GM models under the same component group (back over prevention), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
17-NA-331Service bulletinJan 17, 2025Rear View Camera Guidelines Not Present at Times Condition Some customers may report that the Rear View Camera (RVC) guidelines are temp…
PIT5907DService bulletinDec 11, 2024This Preliminary information communicates a issue where the park assist module can set current communication dtc's due to a timing issue and…
PIT5697DService bulletinDec 4, 2024This Preliminary information communication  provides information to the technician on installing Regular Production Option Code UVC Rearview…
PIT6289Service bulletinNov 21, 2024This Preliminary information communicates information that Engineering is aware of a concern where the collision / detection alert changes f…
PIP5847BService bulletinNov 17, 2023This Preliminary information communicates the possibility of a misfire or rough running concern and abnormal engine noise due to excessive w…
N23-240353Service bulletinSep 5, 2023'Your vehicle keeps getting better. This software update includes the following if your vehicle is equipped: Refinements: •Updates made…
PIT6047BService bulletinAug 17, 2023This Preliminary information communicates to dealership technicians to create a USB file that will have the radio ignore the BCM message for…
PIT6044AService bulletinAug 9, 2023This Preliminary information communicates that a Software update is in the works and to disconnect the 12 volt battery to clear the codes.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM PIP5847A a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the PIP5847A repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does PIP5847A cover?

The manufacturer filed it against 10 model years across 2 brands (Chevrolet and GMC): 2023 Chevrolet Silverado, 2021 Chevrolet Silverado, 2019 Chevrolet Silverado, 2022 Chevrolet Silverado 2500HD, 2020 Chevrolet Silverado 2500HD, 2023 GMC Sierra and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.