Chevrolet bulletin N242438230
What it saysOn certain vehicles, customers were inadvertently charged for standard content, laminate glass windshield, due to the content being mislabeled. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Mar 4, 2024, about the visibility/wiper. It names 2 model years (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Customer Satisfaction Program - On certain vehicles, customers were inadvertently charged for standard content, laminate glass windshield, due to the content being mislabeled. Dealers will provide the customer with a reimbursement check in the amount of $295.00 USD.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N242438230 | Service bulletin | Mar 4, 2024 | 10251127 | PDF, 105 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 2 model years this bulletin names have filed 109 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group13 other manufacturer communications filed against these Chevrolet models under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 24-NA-164 | Service bulletin | Mar 20, 2025 | This bulletin provides information on Wiper Blade Maintenance Tips. |
| 24-NA-259 | Service bulletin | Nov 27, 2024 | This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air. |
| 23-NA-167 | Service bulletin | Nov 22, 2024 | This informational bulletin provides information on Outside Rear View Mirror Defog or Defrost Times Different for Passenger and Driver Mirro… |
| PI0754G | Service bulletin | Jul 31, 2024 | This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic. |
| PIT5774G | Service bulletin | Mar 15, 2024 | This Preliminary information communicates an issue with: Overhead Console Inoperative / Service Safety Restraints Message / Sunroof Inoperat… |
| PIT6132 | Service bulletin | Mar 12, 2024 | This Preliminary information communicates an issues with the HVAC making a hum buzz noise when the blower is set to a higher speed. Enginee… |
| PIT5734G | Service bulletin | Jan 30, 2024 | This Preliminary information communicates an issue with poor heater performance and advises dealerships to inspect the heater core inlet and… |
| PIT6032C | Service bulletin | Nov 2, 2023 | This Preliminary information communicates an issue with the front HVAC blower speed reducing to a lower speeding when it should be higher. … |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet N242438230 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N242438230 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does N242438230 cover?
The manufacturer filed it against 2 model years: 2024 Chevrolet Suburban, 2024 Chevrolet Tahoe. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.