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Manufacturer communication · Service bulletin

Chevrolet bulletin N232419270

What it saysOn certain vehicles, a structure plug may be missing on the passenger’s side of the dash panel. NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Nov 20, 2023, about the structure. It names 1 model year (2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to inspect, and if necessary, install the structure plug.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Service Update. On certain vehicles, a structure plug may be missing on the passenger’s side of the dash panel. Dealers are to inspect, and if necessary, install the structure plug.

Kind Service bulletin Manufacturer date Nov 20, 2023 Received by NHTSA Nov 20, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N232419270Service bulletinNov 20, 202310245347PDF, 184 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
95326304Structure Plug—eBay Motors →

Read by machine from the document NHTSA serves (3 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 1 model year this bulletin names have filed 73 complaints with NHTSA since 2015.

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

6 other manufacturer communications filed against the Chevrolet Malibu under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
05-08-51-001LService bulletinFeb 20, 2025This informational bulletin provides a procedure on how to remove the paint stain that may present itself under the shipping film.
22-NA-244Warranty extensionJan 30, 2025This warranty administration service bulletin provides information about GM Accessories - Dealer-Installed, Repaired or Replaced During Warr…
24-NA-234Service bulletinOct 23, 2024This service bulletin provides a procedure for the correction of Front Hood Misadjusted and Front Hood Dented When Latched.
24-NA-089Service bulletinMay 21, 2024This service bulletin provides a procedure to correct a condition of a water leak into interior and/or various electrical concerns.
PI0281KService bulletinJan 18, 2024This preliminary informational (PI) bulletin provides information to dealership personnel which may be helpful when addressing underbody com…
99-08-51-001FService bulletinJun 30, 2023This service bulletin provides information on Paintless Dent Repair Process.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet N232419270 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N232419270 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does N232419270 cover?

The manufacturer filed it against 1 model year: 2023 Chevrolet Malibu. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.