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Manufacturer communication · Service bulletin · 2 brands

GM bulletin N222381840-01

What it saysDue to the industry-wide semiconductor shortage, the side blind zone alert feature is not functional on certain 2022 model year vehicles listed above, built beginning June 28, 2022. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Apr 27, 2023, received Apr 28, 2023, about the visibility/wiper. It names 2 model years across Chevrolet and GMC (2022). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
What the dealer does Dealers are to perform a configuration and setup on the instrument cluster, install side object sensing alert modules, and replace the outside rear view mirror glass.

Picked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.

Customer Satisfaction Program. Due to the industry-wide semiconductor shortage, the side blind zone alert feature is not functional on certain 2022 model year vehicles listed above, built beginning June 28, 2022. The affected vehicle owners should have been made aware of the condition at sale, and notified that once parts are available, they would be eligible for a no additional cost retrofit to enable the feature. Dealers are to perform a configuration and setup on the instrument cluster, install side object sensing alert modules, and replace the outside rear view mirror glass.

Kind Service bulletin Manufacturer date Apr 27, 2023 Received by NHTSA Apr 28, 2023 Components Visibility/Wiper

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
N222381840-01Service bulletinApr 27, 202310235144PDF, 537 KB

What the document itself lists

Parts the bulletin names

Part numberDescriptionQtyFind it
23121712——
23406428——
84363322Mirror Glass – Outside Rear View—eBay Motors →
84305392Mirror Glass – Outside Rear View—eBay Motors →
23406431Mirror Glass – Outside Rear View—eBay Motors →
84305400Mirror Glass – Outside Rear View—eBay Motors →
84305402Mirror Glass – Outside Rear View—eBay Motors →
84363337Mirror Glass – Outside Rear View—eBay Motors →
84418801——
84418802——

Read by machine from the document NHTSA serves (8 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Chevrolet 1 model year

GMC 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 265 complaints with NHTSA since 2015.

The contact owns a 2022 Chevrolet Equinox. The contact stated that while driving at an undisclosed speed, the sunroof exploded without impact. There was a hole detected in the glass. There were no reported injuries. The vehicle was taken to the local dealer, and it was determined that the sunroof assembly needed to be replaced.

2022 Chevrolet Equinox · Visibility/Wiper · filed with NHTSA Feb 9, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the visibility/wiper

Source: same model, same component group

6 other manufacturer communications filed against these GM models under the same component group (visibility/wiper), newest first.

NumberKindDatedNHTSA’s summary
25-NA-045Service bulletinMay 6, 2025This service bulletin provides a procedure to correct the condition of Wiper Arm Chatter Concerns.
24-NA-164Service bulletinMar 20, 2025This bulletin provides information on Wiper Blade Maintenance Tips.
25-NA-027Service bulletinFeb 7, 2025This service bulletin provides service procedures to correct Windshield Wiper Arm Clearing and Interference Concerns.
24-NA-259Service bulletinNov 27, 2024This service bulletin provides a service procedure to correct customer concerns of Air Conditioning (A/C) Not Working and/or Blows Warm Air.
PI0754GService bulletinJul 31, 2024This PI provides information on Rear and Side Tempered Glass Spots (Quench Marks) and that they are a normal characteristic.
PIT5099GService bulletinSep 26, 2023This Preliminary Information communication provides information to the technician about vehicles that the Heater-Vent-Air Conditioning blows…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet and GMC, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM N222381840-01 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N222381840-01 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does N222381840-01 cover?

The manufacturer filed it against 2 model years across 2 brands (Chevrolet and GMC): 2022 Chevrolet Equinox, 2022 GMC Terrain. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.