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Federal filingsHome›Bulletins›Chevrolet› 25-NA-093
Manufacturer communication · Service bulletin · 3 brands

GM bulletin 25-NA-093

What it saysThis technical service bulletin provides information on the SES light illuminated due to software anomalies and the correction to reprogram the engine control module. NHTSA’s full summary ↓

GM filed this with NHTSA as a service bulletin dated Apr 11, 2025, received Jun 6, 2025, about the electrical system. It names 4 model years across Chevrolet, GMC and Cadillac (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This technical service bulletin provides information on the SES light illuminated due to software anomalies and the correction to reprogram the engine control module.

Trouble codes it names: P1089 P138C all 2 read from the document itself; NHTSA’s summary names none

Kind Service bulletin Manufacturer date Apr 11, 2025 Received by NHTSA Jun 6, 2025 Components Electrical System, Engine

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
25-NA-093Service bulletinApr 11, 202511019314PDF, 836 KB

What the document itself lists

Labour operation and the time the manufacturer allows

OperationDescriptionTime
40819682024 LM2 Software Update One for MIL Illuminated0.3 hrs

Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches GM’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

GMC 1 model year

Cadillac 1 model year

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 369 complaints with NHTSA since 2015. 328 of them name Engine, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

On the 2024 GMC Yukon, the 18 owners who gave an odometer reading for Engine reported it at a median of 24,000 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.

The contact owns a 2024 GMC Yukon XL. The contact received notification of NHTSA Campaign Number: 25V274000 ENGINE AND ENGINE COOLING); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2024 GMC Yukon · Engine · filed with NHTSA Jun 18, 2025 · ODI 11667685

The contact owns a 2024 Chevrolet Suburban. While driving at an undisclosed speed, the vehicle hesitated while accelerating. The vehicle was previously repaired under NHTSA Campaign Number: 25V274000 (ENGINE AND ENGINE COOLING); however, the failure persisted. The local dealer was contacted; however, the vehicle was not repaired.

2024 Chevrolet Suburban · Engine · filed with NHTSA Jan 29, 2026 · ODI 11714279

The engine light comes on and then the rpm's drop to 35 and a notification comes up that says "reduced acceleration. driving with caution". If I stop and turn of the vehicle and restart the rpm's will be better but the truck still seems to have a difficult time increasing in rpm's and accelerating gears.

2024 Chevrolet Suburban · Electrical System · filed with NHTSA Aug 18, 2025 · ODI 11681402

In depth: 2024 Cadillac Escalade engine problems → · 2024 GMC Yukon engine problems →

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

189 other manufacturer communications filed against these GM models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Chevrolet list.

NumberKindDatedNHTSA’s summary
N262565450Service campaignOct 26, 2026Customer Satisfaction Program. Certain vehicles listed above may have a condition in which remanufactured high voltage battery packs were b…
N252529080Service campaignApr 1, 2026Service Update. Certain vehicles listed above may be missing a high voltage header plug on the RESS battery pack drive motor connector. Dea…
18-NA-180Service bulletinSep 4, 2025This Warranty Administration service bulletin provides Lithium-Ion battery Exchange Process and Transaction Submission information.
25-NA-021Service bulletinJun 7, 2025This technical bulletin provides repair information to correct a customer concern of Radio Software Update W23E-178.1.2-M174-SQBR6-93.3.
25-NA-153Service bulletinJun 5, 2025This informational bulletin provides Information on Rear Upper Body Structure Auxiliary Lamp Will Not Turn ON.
22-NA-083Service bulletinMay 17, 2025This service bulletin provides Requirements for Replacement of the Dual Mode Cord Set Under Warranty.
25-NA-131Service bulletinMay 17, 2025This Service bulletin provides information on the heated seats warming up when the vehicle is started but soon cooling off and the heated se…
23-NA-151Service bulletinMay 16, 2025This service bulletin and criteria within are to determine the internal state of the High Voltage Battery and core return shipping method.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is GM 25-NA-093 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 25-NA-093 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.

Which vehicles does 25-NA-093 cover?

The manufacturer filed it against 4 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2024 Chevrolet Suburban, 2024 Chevrolet Tahoe, 2024 GMC Yukon. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.