Chevrolet bulletin 24-NA-076
What it saysThis technical bulletin provides a procedure due to the steering column up and/or down function is inoperative. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Nov 8, 2024, received May 8, 2024, about the steering — 2 documents under this number. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis technical bulletin provides a procedure due to the steering column up and/or down function is inoperative.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-076 | Service bulletin | Nov 8, 2024 | 11011715 | PDF, 120 KB |
| 24-NA-076 | Service bulletin | Apr 24, 2024 | 10254396 | PDF, 136 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 7486118 | Steering Column Module Reset | 0.3 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 349 complaints with NHTSA since 2015. 55 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Under heavy acceleration the vehicle swerves from lane to lane and the operator is unable to counter the steering. The behavior continues until the acceleration is halted. The vehicle was grounded due to it being deemed unsafe by the originating dealership technician and repairs were attempted but were unsuccessful.
2024 Chevrolet Silverado · Steering · filed with NHTSA Oct 2, 2025 · ODI 11691009
On XXX, at midday, in the Haggen parking lot in , I unlocked the passenger door with the silver exterior door button. At that moment the side-view camera display glitched, and afterwards the exterior door buttons stopped working. The key fob and the interior door buttons still worked.
2024 Chevrolet Silverado · Electrical System · filed with NHTSA Oct 17, 2026 · ODI 11771845
In depth: 2024 Chevrolet Silverado electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the steering
Source: same model, same component group21 other manufacturer communications filed against the Chevrolet Silverado under the same component group (steering), newest first. The eight newest are listed; the rest are on the Chevrolet list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N252523390 | Service campaign | Oct 9, 2025 | Certain vehicles may have a condition in which the Intermediate Steering Shaft Lower Bolt is below torque specification. Dealers will inspec… |
| 23-NA-201 | Service bulletin | Sep 6, 2025 | This service bulletin advises the technician of a possible loose ground that may be causing customer concerns of Loss of Steering Assist and… |
| N252512260 | Service campaign | Jul 17, 2025 | Certain vehicles listed above may have a condition in which the fastener for the intermediate steering shaft to steering gear assembly may h… |
| 25-NA-116 | Service bulletin | May 10, 2025 | This service bulletin provides information and the condition correction on the "Service Steering Column Lock" message and/or those who are u… |
| PI0281L | Service bulletin | Apr 17, 2025 | This preliminary informational (PI) bulletin provides information to dealership personnel that may be helpful when addressing underbody comp… |
| 25-NA-065 | Service bulletin | Mar 21, 2025 | This informational bulletin instructs the tech when fuel/fluid is needed to be tested and where it can be sent for analysis. |
| 16-NA-109 | Service bulletin | Feb 18, 2025 | This technical bulletin provides a procedure inspecting for excess grease or Sealant on the Exterior of the steering gear due to seeing grea… |
| PIT6250A | Service bulletin | Dec 12, 2024 | This Preliminary information communicates a diagnostic tip for steering wheel rubbing on steering column cover. |

Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 24-NA-076 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-076 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-076 cover?
The manufacturer filed it against 1 model year: 2024 Chevrolet Silverado. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.