GM bulletin 24-NA-030
What it saysThis informational bulletin provides information on when the customer engage SuperCruise, their vehicle will immediately veer to the left and center itself on the left-hand lane line. NHTSA’s full summary ↓
GM filed this with NHTSA as a service bulletin dated Feb 9, 2024, received Feb 23, 2024, about the vehicle speed control. It names 17 model years across Chevrolet, GMC and Cadillac (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
One page for every brand it was filed under. Each brand’s bulletins: Chevrolet · GMC · Cadillac.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis informational bulletin provides information on when the customer engage SuperCruise, their vehicle will immediately veer to the left and center itself on the left-hand lane line. During normal driving and/or if normal/adaptive cruise is used a pull may not be noticed.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-030 | Service bulletin | Feb 9, 2024 | 10250514 | PDF, 487 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themChevrolet 6 model years
GMC 7 model years
Also filed against model years this site has no page for: 2022 GMC Hummer EV Pickup.
Cadillac 4 model years
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 16 model years this bulletin names have filed 3,300 complaints with NHTSA since 2015. 574 of them name Electrical System, Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Truck has died going down the road at 40mph. Also have electrical issues with radio..running boards opening going down the road. No sound from radio, signals ...no connections to google on star lost. Radio screen half of screen shuts off. Front crash sensors go off with noting in front of vehicle...loss of cameras no connection.
2023 GMC Sierra · Electrical System · filed with NHTSA Sep 16, 2023
I was driving with my children in tow. My "reduced acceleration light" came on as well as my check engine light. Within minutes of these turning on, my car went into Limp mode (shifted in neutral) and would not accelerate and steering felt locked up. I quickly got off to the side of the road and turned off the vehicle.
2022 Cadillac Escalade · Vehicle Speed Control · filed with NHTSA Mar 17, 2025
While in traffic over 45 miles per hour, the vehicle placed itself into a hazard mode due to the electric vehicle propulsion system. This happened so fast and the deceleration rate was so quick that it risked a rear end collision. This is the second time this has happened and both were following a heavy rain storm.
2024 Chevrolet Silverado · Electrical System · filed with NHTSA Jul 19, 2025
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the vehicle speed control
Source: same model, same component group3 other manufacturer communications filed against these GM models under the same component group (vehicle speed control), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 25-NA-019 | Service bulletin | Feb 1, 2025 | This bulletin advises the tech to check other areas that may need repair before replacing the wheel speed sensor. |
| 10-08-110-001L | Service bulletin | Jan 31, 2025 | This service bulletin provides information on proper use of floor mats. |
| PIT5854B | Service bulletin | Sep 4, 2024 | This Preliminary information communicates information on vehicle speed being limited due to aftermarket lower kit being installed on the veh… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, GMC and Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is GM 24-NA-030 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-030 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 24-NA-030 cover?
The manufacturer filed it against 17 model years across 3 brands (Chevrolet, GMC and Cadillac): 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade, 2024 Chevrolet Silverado, 2023 Chevrolet Silverado and more. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.