Chevrolet bulletin 24-NA-001
What it saysThis service bulletin provides repair information to correct a customer concern of Headlamps, Daytime Running Lamps, and/or Taillamps Flash Off/On. NHTSA’s full summary ↓
Chevrolet filed this with NHTSA as a service bulletin dated Apr 3, 2024, received Feb 14, 2024, about the exterior lighting — 3 documents under this number. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin provides repair information to correct a customer concern of Headlamps, Daytime Running Lamps, and/or Taillamps Flash Off/On.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 24-NA-001 | Service bulletin | Apr 3, 2024 | 10252979 | PDF, 72 KB |
| 24-NA-001 | Service bulletin | Feb 5, 2024 | 10250510 | PDF, 490 KB |
| 24-NA-001 | Service bulletin | Jan 26, 2024 | 10250262 | PDF, 488 KB |
What the document itself lists
The manufacturer titles it “Headlamps, Daytime Running Lamps, and/or Taillamps Flash Off/On”.
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 13549088 | Page 2 April, 2024 Bulletin No.: 24-NA-001 | 1 | eBay Motors → |
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 1086788 | Ambient Light Sensor Replacement | 0.2 hrs |
Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 180 complaints with NHTSA since 2015. 84 of them name Electrical System, Exterior Lighting — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
On the 2024 Chevrolet Trax, the 15 owners who gave an odometer reading for Electrical System reported it at a median of 16,400 miles. That figure is one model year’s, not the whole range this bulletin covers — medians from different model years are not averaged.
The contact owns a 2024 Chevrolet Trax. The contact stated that while the vehicle was parked, the vehicle was remotely started erroneously. The vehicle was taken to the local dealer who determined that the infotainment system had been hacked. The infotainment center software was reloaded but the failure continued to occur.
2024 Chevrolet Trax · Electrical System · filed with NHTSA Mar 25, 2024 · ODI 11579261
Only have had this vehicle about a month but almost every day I drive it during the day if it's even just partly cloudy, cloudy, or raining the autoheadlights just constantly flash on and off. Sensor clearly isn't working properly.
2024 Chevrolet Trax · Exterior Lighting · filed with NHTSA Apr 3, 2024 · ODI 11581024
In depth: 2024 Chevrolet Trax electrical problems →
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the exterior lighting
Source: same model, same component group3 other manufacturer communications filed against the Chevrolet Trax under the same component group (exterior lighting), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 23-NA-086 | Service bulletin | Feb 12, 2025 | This informational bulletin provides information on dark spots in the headlamp pattern when the vehicle is pulled up to a wall or garage. |
| 01-08-42-001Q | Service bulletin | Jan 27, 2025 | This service bulletin provides information on Exterior Lamp Condensation and Water Leak Information and Replacement Guidelines. |
| 02-08-42-001J | Service bulletin | Jan 12, 2024 | This informational bulletin provides information for dealers/technicians on Headlamp, Tail Lamp, License Lamp or Fog/Driving Lamp Damage. |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Chevrolet 24-NA-001 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 24-NA-001 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 24-NA-001 cover?
The manufacturer filed it against 1 model year: 2024 Chevrolet Trax. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.