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Manufacturer communication · Service bulletin

Chevrolet bulletin 23-NA-030

What it saysThis service bulletin provides a procedure to replace the seat pad to correct the condition of Airbag Light On - DTCs B0014 / B0021 SIAB Harness Connector Contacting Seat Back Foam (New Seat Back Foam), Intermittent… NHTSA’s full summary ↓

Chevrolet filed this with NHTSA as a service bulletin dated Aug 14, 2023, received Mar 8, 2023, about the seats — 4 documents under this number. It names 4 model years (2022–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

This service bulletin provides a procedure to replace the seat pad to correct the condition of Airbag Light On - DTCs B0014 / B0021 SIAB Harness Connector Contacting Seat Back Foam (New Seat Back Foam), Intermittent Service Airbag System Message, DTCs B0014, B0021.

Trouble codes it names: B0014 B0021

Kind Service bulletin Manufacturer date Aug 14, 2023 Received by NHTSA Mar 8, 2023 Components Seats, Air Bags, Electrical System First dated Mar 1, 2023

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
23-NA-030Service bulletinAug 14, 202310242242PDF, 63 KB
23-NA-030Service bulletinMay 25, 202310237353PDF, 84 KB
23-NA-030Service bulletinApr 14, 202310235622PDF, 62 KB
23-NA-030Service bulletinMar 1, 202310232714PDF, 491 KB

What the document itself lists

The manufacturer titles it “Airbag Light On - DTCs B0014 / B0021 SIAB Harness Connector Contacting Seat Back”.

Part the bulletin names

Part numberDescriptionQtyFind it
84813327MUST be replaced if removed and CANNOT be—eBay Motors →

Read by machine from the document NHTSA serves (2 pages), read Sep 30, 2026. A part number is shown only where it matches Chevrolet’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 264 complaints with NHTSA since 2015. 80 of them name Electrical System, Air Bags — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The contact owns a 2022 Chevrolet Bolt EV. The contact received notification of NHTSA Campaign Number: 21V650000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.

2022 Chevrolet Bolt EV · Electrical System · filed with NHTSA Sep 6, 2022

There have been reports of Electrical Problems including the driver side mirror. The mirror housing unit seems to have an electrical issue that is causing the housing unit to overheat and deform the housing unit plastic. This has been happening to my vehicle and I'm very concern that it could develop into something more serious.

2022 Chevrolet Bolt EUV · Electrical System · filed with NHTSA Aug 5, 2026

Frightening SAFETY Problem: Sudden Power loss on Los Angeles freeway. About 6/21/2023 began repeated episodes where my Chevy 2023 Bolt EUV hesitated for a few seconds before responding when I pushed on the accelerator pedal.

2023 Chevrolet Bolt EUV · Electrical System · filed with NHTSA Sep 12, 2023

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seats

Source: same model, same component group

2 other manufacturer communications filed against these Chevrolet models under the same component group (seats), newest first.

NumberKindDatedNHTSA’s summary
PIT6180Service bulletinAug 13, 2024This Preliminary information communicates assistance in locating the Rear seat belt comfort guides in the parts catalog.
06-00-89-029VService bulletinMay 1, 2024This service bulletin includes information on Interior Cleaning - Instrument Panel (IP), Hard or Plastic Surfaces, Seats, Carpet, Leather, V…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for Chevrolet, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is Chevrolet 23-NA-030 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 23-NA-030 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.

Which vehicles does 23-NA-030 cover?

The manufacturer filed it against 4 model years: 2023 Chevrolet Bolt EUV, 2022 Chevrolet Bolt EUV, 2023 Chevrolet Bolt EV, 2022 Chevrolet Bolt EV. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.