Cadillac bulletin PIT6062A
What it saysThis Preliminary information communicates an issue where some customers may comment on a Forward Collision System Unavailable Message, shown below, after the vehicle has been parked in direct sunlight with high ambient… NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Sep 11, 2024. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
Get the next Cadillac Escalade bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates an issue where some customers may comment on a Forward Collision System Unavailable Message, shown below, after the vehicle has been parked in direct sunlight with high ambient temperatures (typically above 100 degs F/38 degs C). The front view camera's normal operating temperature range is -30 deg F to 185 deg F (-34 deg C to 85 deg C) and if the cameras internal temperature is outside this temperature range it will shut down to protect itself, which is normal operation. Advise the customer this is normal operation in high ambient temperatures with the vehicle parked in direct sunlight. When the temperature of the camera drops within a normal operating range it will return to normal operation.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIT6062A | Service bulletin | Sep 11, 2024 | 11007700 | PDF, 27 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Cadillac bulletins for the Escalade
A weekly email, sent only in a week when Cadillac files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 623 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIT6062A a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIT6062A repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIT6062A cover?
The manufacturer filed it against 4 model years: 2024 Cadillac Escalade, 2023 Cadillac Escalade, 2022 Cadillac Escalade, 2021 Cadillac Escalade. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.