Cadillac bulletin PIC6505
What it saysThis Preliminary information communicates to the GM Technicians that this is normal operation and the Surround Vision Recorder (SVR) is not an available feature for the 2023MY-2024 MY. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated May 18, 2023, received Jun 13, 2023, about the communication. It names 2 model years (2023–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis Preliminary information communicates to the GM Technicians that this is normal operation and the Surround Vision Recorder (SVR) is not an available feature for the 2023MY-2024 MY.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| PIC6505 | Service bulletin | May 18, 2023 | 10237669 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Cadillac Redundant Lyriq.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 22 complaints with NHTSA since 2015. 4 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
The entire left portion of the screen became inoperable and remained a black screen despite attempts to reset the system. The left side of the screen contains information such as gear selection, speedometer, lane keep assist, and many other important information. There is no other way to see what speed you are going besides this screen.
2023 Cadillac Lyriq · Electrical System · filed with NHTSA Dec 11, 2024 · ODI 11630145
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the communication
Source: same model, same component group2 other manufacturer communications filed against these Cadillac models under the same component group (communication), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| PIP5890A | Service bulletin | Oct 4, 2023 | This Preliminary information communicates to the dealership tech of a possible area of concern to look before replacement of any parts. |
| PIP5941 | Service bulletin | Oct 3, 2023 | This Preliminary information communicates to the field if codes P0B13, and or U2AF1 are set history to clear codes and recommend to avoiding… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac PIC6505 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the PIC6505 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does PIC6505 cover?
The manufacturer filed it against 2 model years: 2023 Cadillac Lyriq, 2024 Cadillac Redundant Lyriq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.