Cadillac service campaign N232412711
Cadillac filed this with NHTSA as a service campaign dated Mar 11, 2025, about the unknown or other. It names 2 model years (2021). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationEmissions Recall - General Motors has decided to conduct an Emission Recall involving certain 2021 Cadillac CT4 and CT5 vehicles with a 2.0L engine. The Engine Control Module (ECM) may not properly diagnose, may not set Diagnostic Trouble Codes (DTCs) or may not illuminate the Malfunction Indicator Light (Check Engine Light) if certain fault conditions of the catalytic converter were to occur. General Motors will update the software in the vehicles’ Engine Control Module (ECM) to correct the condition. If available, owners who have accepted applicable terms and conditions will have the opportunity to accept these software changes using wireless over-the-air (OTA) technology without having to bring their vehicle to a dealership. Alternatively, owners may have their vehicle serviced at a GM dealer to receive these software updates.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N232412711 | Service campaign | Mar 11, 2025 | 11015535 | not yet checked |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac N232412711 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the N232412711 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N232412711 cover?
The manufacturer filed it against 2 model years: 2021 Cadillac CT4, 2021 Cadillac CT5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.