Cadillac bulletin 25-NA-072
What it saysThis service bulletin explains the 2026 Cadillac VISTIQ New Model Features. NHTSA’s full summary ↓
Cadillac filed this with NHTSA as a service bulletin dated Mar 24, 2025, received Apr 28, 2025, about the back over prevention. It names 1 model year (2026). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThis service bulletin explains the 2026 Cadillac VISTIQ New Model Features.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 25-NA-072 | Service bulletin | Mar 24, 2025 | 11017281 | PDF, 268 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Doing the repair yourself, or pricing it before the shop does? Search the part by fitment on eBay Motors — the listing and the price are the seller’s.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 22 complaints with NHTSA since 2015. 6 of them name Forward Collision Avoidance — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
This happens every single time I use SuperCruise when driving back from work. Luckily I caught it the first time it happened so I'm alert now. While hitting a curve to the right to enter a freeway leaving from another freeway, SuperCruise abruptly disengaged going 55mph almost running me into the wall!
2026 Cadillac Vistiq · Forward Collision Avoidance · filed with NHTSA Mar 13, 2026 · ODI 11724089
I leased a new 2026 Cadillac VISTIQ on XXX. The vehicle had approximately 960 miles when the incident occurred. After DC fast charging at a Tesla Supercharger in Las Vegas, NV, the charging session did not complete normally.
2026 Cadillac Vistiq · Fuel/Propulsion System · filed with NHTSA Jul 7, 2026 · ODI 11748929
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Cadillac, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Cadillac 25-NA-072 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 25-NA-072 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every GM warranty extension on file lists the ones GM has filed.
Which vehicles does 25-NA-072 cover?
The manufacturer filed it against 1 model year: 2026 Cadillac Vistiq. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.