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Manufacturer communication · Service campaign

Buick service campaign N242442900

Buick filed this with NHTSA as a service campaign dated Jul 10, 2024, about the unknown or other. It names 1 model year (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

On certain vehicles, the customer was mistakenly charged for incompatible splashguards. Dealers will provide the customer with a reimbursement check in the amount of $125.00 USD.

Kind Service campaign Manufacturer date Jul 10, 2024 Received by NHTSA Jul 10, 2024 Components Unknown Or Other

Document filed under this number

DocumentKindDatedNHTSA id
N242442900Service campaignJul 10, 202411004141

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5; the full text comes from the manufacturer or a dealer. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. Quote it at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

Common questions

Source: NHTSA, 49 CFR 579.5

Is Buick N242442900 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the N242442900 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does N242442900 cover?

The manufacturer filed it against 1 model year: 2024 Buick Encore. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.