Brightdrop service campaign N242437230
What it saysCertain vehicles may have a condition in which heavy snow load has damaged the windshield wiper linkage. NHTSA’s full summary ↓
Brightdrop filed this with NHTSA as a service campaign dated Sep 6, 2024, about the visibility/wiper. It names 3 model years (2022–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationPicked out of NHTSA’s summary below, word for word. The document itself is the record, and the dealer checks the VIN.
Customer Satisfaction Program - certain vehicles may have a condition in which heavy snow load has damaged the windshield wiper linkage. Dealers are to replace the windshield wiper assembly, arms and blades.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| N242437230 | Service campaign | Sep 6, 2024 | 11007170 | PDF, 147 KB |
What the document itself lists
The manufacturer titles it “N242437230 - Customer Satisfaction Program”.
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 9107488 | Customer Reimbursement Approved ZFAT * - For USA and Canada dealers only N/A - For… | 0.2 hrs |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches Brightdrop’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against: 2022 Brightdrop EV600; 2023 Brightdrop Zevo 600; 2024 Brightdrop Zevo 600.
None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.
More bulletins about the visibility/wiper
Source: same model, same component group1 other manufacturer communication filed against these Brightdrop models under the same component group (visibility/wiper), newest first.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| N242437230-01 | Service campaign | Oct 31, 2024 | Customer Satisfaction Program - certain vehicles may have a condition in which heavy snow load has damaged the windshield wiper linkage. De… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Brightdrop, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Brightdrop N242437230 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.
Is the N242437230 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does N242437230 cover?
The manufacturer filed it against 3 model years: 2022 Brightdrop EV600, 2023 Brightdrop Zevo 600, 2024 Brightdrop Zevo 600. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.