BMW bulletin B840325
What it saysWhen making a call through the vehicle systems with a connected mobile device, electrical interference noise from accelerating or braking is heard by the other party (recipient). NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Jul 2, 2025, received Jul 28, 2025, about the electrical system. It names 1 model year (2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhen making a call through the vehicle systems with a connected mobile device, electrical interference noise from accelerating or braking is heard by the other party (recipient). No interference can be heard in thevehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B840325 | Service bulletin | Jul 2, 2025 | 11020918 | PDF, 1,289 KB |
What the document itself lists
Labour operation and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 61 99 000 | Work time to install/retrofit the additional ground cable repair kit to VDP module | 3 FRU |
Read by machine from the document NHTSA serves (6 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 7 complaints with NHTSA since 2015. 1 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group52 other manufacturer communications filed against the BMW XM under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B611826 | Service bulletin | Sep 17, 2026 | Due to unfavorable software, the Storage Management Electronics (SME) will not show fault codes that trigger the Malfunction Indicator Lamp… |
| B630526 | Service bulletin | Sep 8, 2026 | After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| B652026 | Service bulletin | Jul 23, 2026 | The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in… |
| B651426 | Service bulletin | Jun 4, 2026 | The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect… |
| B652025 | Service bulletin | May 5, 2026 | After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated… |
| B610926 | Service bulletin | May 4, 2026 | An error in the Battery Management Electronics (SME) can lead to an interruption in communication, which can lead to the high-voltage system… |
| 0061630900 | Service campaign | Apr 23, 2026 | An error in the Battery Management Electronics (SME) can lead to an interruption in communication, which can lead to the high-voltage system… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B840325 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B840325 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B840325 cover?
The manufacturer filed it against 1 model year: 2024 BMW XM. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.