BMW bulletin B652223
What it saysGiven the voice input "Activate ECO PRO mode" via BMW Intelligent Personal Assistant produces the response "I've activated ECO PRO mode", but ECO PRO mode is not actually activated in the vehicle. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Jul 1, 2023, received Aug 28, 2023, about the back over prevention. It names 4 model years (2021–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationGiven the voice input "Activate ECO PRO mode" via BMW Intelligent Personal Assistant produces the response "I've activated ECO PRO mode", but ECO PRO mode is not actually activated in the vehicle.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B652223 | Service bulletin | Jul 1, 2023 | 10241372 | not found |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 4 model years this bulletin names have filed 133 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B652223 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B652223 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B652223 cover?
The manufacturer filed it against 4 model years: 2023 BMW 3 Series, 2022 BMW 3 Series, 2021 BMW 3 Series, 2023 BMW X1. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.