BMW service campaign B650924
What it saysQuality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated May 20, 2024, received May 29, 2024, about the electrical system. It names 3 model years (2023–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationWhat it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.
Quality improvements and robustness measures are to be implemented on the affected vehicles via thissoftware update. The software update improves functions in the following areas of the vehicle: Bluetooth malfunctions The start-up phase of the HU has been shortened (faster start of the operating system) The number of disconnections from Apple CarPlay have been reduced Vehicle access and the drive-ready state have been improved The AC charging abort error has been fixed Remote Control Parking without function
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B650924 | Service campaign | May 20, 2024 | 11000532 | PDF, 152 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 102 complaints with NHTSA since 2015. 8 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Windshield cracks spontaneously with no impact, while kept in desirable conditions, and while stationary -Steering wheel clicks at least 3 times when signaling and turning, verified defective at Advantage BMW; dealership GM tried to cover it up-Reported to Advantage BMW General Manager on or about June/July 2022; -GPS faulty, provides…
2023 BMW X2 · Electrical System · filed with NHTSA Sep 16, 2022 · ODI 11484911
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group67 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 0061610900 | Service campaign | Sep 25, 2026 | The BCP controls several vehicle functions, including the windscreen wipers and air conditioning actuators. Low current flow may cause exces… |
| B630526 | Service bulletin | Sep 8, 2026 | After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| B651926 | Service bulletin | Jul 15, 2026 | Activation of the BMW Intelligent Personal Assistant voice is not possible via the Multifunction Steering Wheel (MFL) button and/or via the… |
| B840226 | Service campaign | Jul 10, 2026 | Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services… |
| B651826 | Service bulletin | Jun 23, 2026 | If BMW Intelligent Personal Assistant is active in the vehicle, once the customer exits the vehicle and a newkey cycle starts, the Intellige… |
| B651726 | Service bulletin | Jun 17, 2026 | After a factory reset of the head unit, the navigation voice input cannot be activated or deactivated. |
| B651226 | Service bulletin | Jun 13, 2026 | After updating the vehicle to I-level …25-07-5XX, the spoken language of the navigation instructions changes from the set language for the v… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B650924 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B650924 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B650924 cover?
The manufacturer filed it against 3 model years: 2024 BMW X1, 2023 BMW X1, 2023 BMW X2. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: U10 X2 Sports Activity Coupe: built 18 Oct 2023 – 15 Mar 2024; U11 X1 Sports Activity Vehicle: built 19 Jul 2023 – 19 Mar 2024 — the build date is on the certification label in the driver’s door jamb.