BMW service campaign B610924
What it saysThe inverter or (EGS-EME) Electrical Machine Electronics Transmission Control supply line may be damaged due to improper routing. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service campaign dated May 10, 2024, received Apr 1, 2024, about the electrical system — 2 documents under this number. It names 1 model year (2023). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationThe inverter or (EGS-EME) Electrical Machine Electronics Transmission Control supply line may be damaged due to improper routing. This can cause Check Control Message (CCM) warnings, or in some instances the vehicle may slowly coast to a stop during purely electric driving.
Documents filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B610924 | Service campaign | May 10, 2024 | 11000508 | PDF, 1,182 KB |
| B610924 | Service bulletin | Mar 20, 2024 | 10252020 | PDF, 1,182 KB |
What the document itself lists
Parts the bulletin names
| Part number | Description | Qty |
|---|---|---|
| 07 14 6 886 617 | Multi-purpose bolt ASA | 10 |
| 61 13 8 353 747 | Crimp connector (when required) | 2 |
| 61 13 1 372 391 | Cable tie (when required) | 3 |
Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote.
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 1 model year this bulletin names have filed 34 complaints with NHTSA since 2015. 17 of them name Power Train, Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
Drivetrain malfunction creating error message of critical failure on brake system and chassis. The first of 2 such issues so far in 4 months of ownership. Car is under original mfr warranty. Dealer charged $600 to fix. This is a PHEV and with the electrical system issues it prevents the car from functioning safely
2023 BMW X5 · Electrical System · filed with NHTSA Mar 17, 2026 · ODI 11724888
Noticed noise. Took to dealer. Dealer confirmed bad front pinion/bearing and need front differential. Will be very dangerous if not fixed! Dealer has had this issue before and online forums state big issues
2023 BMW X5 · Power Train · filed with NHTSA May 7, 2026 · ODI 11736421
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the electrical system
Source: same model, same component group77 other manufacturer communications filed against the BMW X5 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B630526 | Service bulletin | Sep 8, 2026 | After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may… |
| 0034040300 | Service campaign | Aug 20, 2026 | After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w… |
| B652026 | Service bulletin | Jul 23, 2026 | The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in… |
| B840226 | Service campaign | Jul 10, 2026 | Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services… |
| B610126 | Service bulletin | Jun 11, 2026 | SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive… |
| 0012810600 | Service campaign | Jun 11, 2026 | In these vehicles with an S68 engine, an incorrect diagnosis of the Valvetronic (VVT) may occur. Undercertain operating conditions, the soft… |
| B651426 | Service bulletin | Jun 4, 2026 | The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect… |
| B652025 | Service bulletin | May 5, 2026 | After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B610924 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B610924 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does B610924 cover?
The manufacturer filed it against 1 model year: 2023 BMW X5. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.