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Manufacturer communication · Service bulletin

BMW bulletin B521025

What it saysThe electric actuator for the third row (3SR) seat changed design and part number, and is used in productionvehicles as of March 28, 2025. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Aug 29, 2025, received Aug 24, 2025, about the electrical system — 2 documents under this number. It names 2 model years (2024–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
Built before 28 Mar 2025 “Produced prior to March 28, 2025”
Built after 28 Mar 2025 “Built after March 28, 2025”
Built before Apr 2025 “Produced prior to April 2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

The electric actuator for the third row (3SR) seat changed design and part number, and is used in productionvehicles as of March 28, 2025. There are two such actuators at this seat row, one for the left seating position; and one for the right.

Kind Service bulletin Manufacturer date Aug 29, 2025 Received by NHTSA Aug 24, 2025 Components Electrical System, Seats First dated Aug 19, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B521025Service bulletinAug 29, 202511022864PDF, 880 KB
B521025Service bulletinAug 19, 202511022109PDF, 834 KB

What the document itself lists

Part the bulletin names

Part numberDescriptionQtyFind it
52 20 9 473 697——

Read by machine from the document NHTSA serves (5 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.

Affiliate disclosure: some links on this page are affiliate links. If you request a quote or buy through them we may earn a commission at no extra cost to you. Nothing on this page changes because of it.

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 91 complaints with NHTSA since 2015. 11 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on . The car's emergency call system and navigation became disabled on after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light.

2025 BMW X7 · Electrical System · filed with NHTSA Apr 3, 2025 · ODI 11652615

The air condition is inadequate for temperatures above 80°. Due to the inadequacy of the coldness and the speed at which the fan blows, all passengers in a fully loaded vehicle complain of excessive heat temperatures Safety is an issue if left in the vehicle for a long period of time without proper temperatures being reached for all in…

2024 BMW X7 · Electrical System · filed with NHTSA Aug 22, 2024 · ODI 11610316

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

63 other manufacturer communications filed against the BMW X7 under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
B652026Service bulletinJul 23, 2026The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in…
B840226Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services…
B610126Service bulletinJun 11, 2026SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive…
B651426Service bulletinJun 4, 2026The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect…
B652025Service bulletinMay 5, 2026After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated…
B650826Service bulletinMar 16, 2026After the software update to version …25-07-5XX, existing activation points for the “Automate My Habits”function no longer work.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B521025 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B521025 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B521025 cover?

The manufacturer filed it against 2 model years: 2025 BMW X7, 2024 BMW X7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: built before 28 Mar 2025; built after 28 Mar 2025; built before Apr 2025 — the build date is on the certification label in the driver’s door jamb.