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Manufacturer communication · Service campaign

BMW service campaign B520324

What it saysDelivery Stop Front Lower Seat Belt NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated May 7, 2024, received Jun 1, 2024, about the seat belts. It names 4 model years (2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2024 -2025 BMW 5 Apr 2024 – 20 Apr 2024 “Produced between April 5, 2024 and April 20, 2024”
F95 (X5 M Sports Activity Vehicle) 12 Apr 2024 – 20 Apr 2024 “F95 (X5 M Sports Activity Vehicle) April 12, 2024 – April 20, 2024”
F96 (X6 M Sports Activity Coupe) 8 Apr 2024 – 20 Apr 2024 “F96 (X6 M Sports Activity Coupe) April 8, 2024 – April 20, 2024”
G05 (X5 Sports Activity Vehicle) 5 Apr 2024 – 20 Apr 2024 “G05 (X5 Sports Activity Vehicle) April 5, 2024 – April 20, 2024”
G06 (X6 Sports Activity Coupe) 5 Apr 2024 – 20 Apr 2024 “G06 (X6 Sports Activity Coupe) April 5, 2024 – April 20, 2024”
G07 (X7 Sports Activity Vehicle) 5 Apr 2024 – 20 Apr 2024 “G07 (X7 Sports Activity Vehicle) April 5, 2024 – April 20, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

Delivery Stop Front Lower Seat Belt

Kind Service campaign Manufacturer date May 7, 2024 Received by NHTSA Jun 1, 2024 Components Seat Belts

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B520324Service campaignMay 7, 202411000636PDF, 80 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 4 model years this bulletin names have filed 223 complaints with NHTSA since 2015.

Seat belts isn't adjustable. It is really very unconfortable for me to drive and have the seat belt between my neck and ear

2024 BMW X7 · Seat Belts · filed with NHTSA Aug 29, 2024 · ODI 11611694

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the seat belts

Source: same model, same component group

1 other manufacturer communication filed against these BMW models under the same component group (seat belts), newest first.

NumberKindDatedNHTSA’s summary
B720423Service bulletinDec 11, 2023The safety belt buckles at the rear seat outer locations are facing the wrong way due to the belt being twisted behind the C-pillar cover.

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B520324 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B520324 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does B520324 cover?

The manufacturer filed it against 4 model years: 2024 BMW X5, 2024 BMW X6, 2024 BMW X7, 2024 BMW XM. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2024 -2025 BMW: built 5 Apr 2024 – 20 Apr 2024; F95 (X5 M Sports Activity Vehicle): built 12 Apr 2024 – 20 Apr 2024; F96 (X6 M Sports Activity Coupe): built 8 Apr 2024 – 20 Apr 2024 — the build date is on the certification label in the driver’s door jamb.