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Manufacturer communication · Service bulletin

BMW bulletin B511323

What it says?The outer A-pillar trim panel (arrow) protrudes outward (circled) towards the cowl seal. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service bulletin dated Aug 1, 2023, received Sep 25, 2023, about the structure. It names 5 model years (2019–2023). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication

?The outer A-pillar trim panel (arrow) protrudes outward (circled) towards the cowl seal.

Kind Service bulletin Manufacturer date Aug 1, 2023 Received by NHTSA Sep 25, 2023 Components Structure

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B511323Service bulletinAug 1, 202310242693not found

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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A weekly email, sent only in a week when BMW files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.

What owners reported

Source: NHTSA complaint database

Owners of the 5 model years this bulletin names have filed 12 complaints with NHTSA since 2015. 2 of them name Structure — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

Was in a drive thru on 9/6/2020 waiting our turn. Approx. 7 cars in front of US. As we are slowly moving up to order, car in idle, foot on brake. As we are moving forward, when we were up to 3 cars, still idling and foot on brake, the car had fully accelerated, brake not holding the car, inching forward due to the force of the…

2020 BMW Z4 · Structure · filed with NHTSA Oct 7, 2020 · ODI 11363216

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the structure

Source: same model, same component group

4 other manufacturer communications filed against the BMW Z4 under the same component group (structure), newest first.

NumberKindDatedNHTSA’s summary
B410424Service bulletinAug 20, 2025A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering. The groaning sound can be heard in…
B540225Service bulletinMar 27, 2025While driving on an uneven road, a “clicking”sound is heard from the front bow/cowl panelarea of the convertible top.
B540324Service bulletinJan 13, 2025The convertible top does not open or close.
B511219Service bulletinJul 29, 2024KIDNEY GRILL ACTIVE AIR FLAP FAULTS: A check control message or MIL (Malfunction Indicator Lamp) may be illuminated, with one or more of the…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B511323 a recall?

No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the B511323 repair free?

Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.

Which vehicles does B511323 cover?

The manufacturer filed it against 5 model years: 2023 BMW Z4, 2022 BMW Z4, 2021 BMW Z4, 2020 BMW Z4, 2019 BMW Z4. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.