BMW bulletin B410124
What it saysA groaning sound from the front of the vehicle while driving can be heard, particularly while cornering. NHTSA’s full summary ↓
BMW filed this with NHTSA as a service bulletin dated Apr 2, 2024, received May 3, 2024, about the structure. It names 4 model years (2021–2024). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationA groaning sound from the front of the vehicle while driving can be heard, particularly while cornering.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| B410124 | Service bulletin | Apr 2, 2024 | 10253325 | PDF, 383 KB |
What the document itself lists
Part the bulletin names
| Part number | Description | Qty | Find it |
|---|---|---|---|
| 83 23 9 407 778 | Grease Syntheso Glep | — | eBay Motors → |
Labour operations and the time the manufacturer allows
| Operation | Description | Time |
|---|---|---|
| 00 58 500 | Diagnosis Worktime Flat Rate (See below) (Plusposition) | 2 FRU |
| 00 58 000 | Diagnosis Worktime Flat Rate (See below) (Main work) | 3 FRU |
| 51 99 000 | Work time to apply a thin layer of Syntheso Glep 1 grease to the top of the… | 2 FRU |
Read by machine from the document NHTSA serves (4 pages), read Sep 30, 2026. A part number is shown only where it matches BMW’s own catalogue shape, an operation only with its code and time, and a description only where the reader got it whole; anything it could not settle is left out, and the PDF is the record. Times are the manufacturer’s warranty allowances, not a quote. Listings and prices on eBay Motors are the seller’s.
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The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2021 BMW IX.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 104 complaints with NHTSA since 2015.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the structure
Source: same model, same component group11 other manufacturer communications filed against these BMW models under the same component group (structure), newest first. The eight newest are listed; the rest are on the BMW list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| B510526 | Service bulletin | Mar 5, 2026 | A “groaning” noise may be heard when closing the tailgate. |
| B511325 | Service bulletin | Sep 29, 2025 | There are two possible situations: When opening either the front and/or rear door, the door window glass does not lower (short drop). When c… |
| B510225 | Service bulletin | Aug 26, 2025 | While driving on a smooth and/or uneven road, a “clicking” sound is heard from the driver’s footwell area. |
| B410424 | Service bulletin | Aug 20, 2025 | A groaning sound from the front of the vehicle while driving can be heard, particularly while cornering. The groaning sound can be heard in… |
| B660325 | Service bulletin | Jul 14, 2025 | A check control message is displayed, indicating that the parking assistance systems have limitedfunctionality due to errors detected within… |
| B410425 | Service bulletin | Jun 2, 2025 | Water sloshing is heard in the vehicle’s body when accelerating and braking. |
| B511022 | Service bulletin | Feb 20, 2025 | Groaning noise in the front parcel shelf of the luggage compartment area. The noise is mostly heard when the vehicle interior is cold. |
| B514616 | Service bulletin | Feb 3, 2025 | CREAKING NOISE FROM TAILGATE LOCK.. During opening and closing of the tailgate, a creaking noise can be heard from the tailgate lock. Excess… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is BMW B410124 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the B410124 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way. Every BMW warranty extension on file lists the ones BMW has filed.
Which vehicles does B410124 cover?
The manufacturer filed it against 4 model years: 2024 BMW iX, 2023 BMW iX, 2022 BMW iX, 2021 BMW IX. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.