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Manufacturer communication · Service campaign

BMW service campaign B000424

What it saysThe Owner’s Manual in certain vehicles has been released with incorrect data regarding Vehicle Gross Mass, Approved Front Axle Weight, and Approved Rear Axle Weight. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Jun 14, 2024, received Jul 2, 2024. It names 1 model year (2022). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
G70 760i xDrive Sedan 13 Oct 2023 – 10 Apr 2024 “G70 760i xDrive Sedan October 13, 2023 – April 10, 2024”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

The Owner’s Manual in certain vehicles has been released with incorrect data regarding Vehicle Gross Mass, Approved Front Axle Weight, and Approved Rear Axle Weight. In very rare cases, this could lead to a customer unknowingly overloading their vehicle

Kind Service campaign Manufacturer date Jun 14, 2024 Received by NHTSA Jul 2, 2024 Components —

Document filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B000424Service campaignJun 14, 202411002829PDF, 195 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

Also filed against: 2022 BMW M760LI.

None of these model years has a page on this site (it covers EPA-certified cars, trucks and SUVs from 2016), so the bulletin is listed here on its own.

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Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW B000424 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls.

Is the B000424 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does B000424 cover?

The manufacturer filed it against 1 model year: 2022 BMW M760LI. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: G70 760i xDrive Sedan: built 13 Oct 2023 – 10 Apr 2024 — the build date is on the certification label in the driver’s door jamb.