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Manufacturer communication · Service campaign

BMW service campaign 0024780100

What it saysA software error in the transmission control unit (EGS) will prevent OBD/emissions related information from being read out with a “scan tool”. NHTSA’s full summary ↓

BMW filed this with NHTSA as a service campaign dated Jul 10, 2025, received Jun 17, 2025, about the electrical system — 2 documents under this number: B240125 (2 filings). It names 2 model years (2025). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.

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What the bulletin says

Source: NHTSA's summary of the manufacturer's communication
2026 BMW on or after 10 Mar 2025 “Produced between March 10, 2025”
G06 X6 Sports Activity Coupe 10 Mar 2025 – 6 May 2025 “G06 X6 Sports Activity Coupe March 10, 2025 – May 6, 2025”
G07 X7 Sports Activity Vehicle 20 Mar 2025 – 7 May 2025 “G07 X7 Sports Activity Vehicle March 20, 2025 – May 7, 2025”

What it applies to, as the document itself states it — the build window in the manufacturer’s own words, read by machine from the PDF NHTSA serves. The build date is on the certification label in the driver’s door jamb; the dealer settles a borderline vehicle by its VIN.

A software error in the transmission control unit (EGS) will prevent OBD/emissions related information from being read out with a “scan tool”.

Manufacturer campaign id 0024780100 Kind Service campaign (also filed as Emissions) Manufacturer date Jul 10, 2025 Received by NHTSA Jun 17, 2025 Components Electrical System First dated Jun 6, 2025

Documents filed under this number

DocumentKindDatedNHTSA idAt NHTSA
B240125EmissionsJul 10, 202511020908PDF, 277 KB
B240125Service campaignJun 6, 202511019558PDF, 201 KB

The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.

Model years it names

Source: as the manufacturer filed them

A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.

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What owners reported

Source: NHTSA complaint database

Owners of the 2 model years this bulletin names have filed 30 complaints with NHTSA since 2015. 3 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.

The vehicle is a 2025 BMW X7 M60i purchased in New Mexico on . The car's emergency call system and navigation became disabled on after taking the vehicle to a car wash. Subsequently the car was brought to the BMW dealer for repairs; however, the problem recurred after several days, dashboard now showing a traction control warning light.

2025 BMW X7 · Electrical System · filed with NHTSA Apr 3, 2025 · ODI 11652615

A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.

More bulletins about the electrical system

Source: same model, same component group

65 other manufacturer communications filed against these BMW models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the BMW list.

NumberKindDatedNHTSA’s summary
B630526Service bulletinSep 8, 2026After programming the vehicle via ISTA/RSUto I-level …26-03-5xx, customer may reportsome of the interior ambient lighting strips(arrows) may…
0034040300Service campaignAug 20, 2026After replacement of the Integrated Braking system (IB)/Power Brake the total distance covered might be lower than when handed over to the w…
B652026Service bulletinJul 23, 2026The Central Information Display (CID) side of the Multifunction Display (MFD) may flicker intermittently. Theflickering manifests itself in…
B840226Service campaignJul 10, 2026Once the Telematics Module (TCB2) enters sleep mode, a BMW Data Services trigger for Remote Services…
B610126Service bulletinJun 11, 2026SITUATION During vehicle start-up the Secure Element (SE) of the BCP may fail causing communication errors. TheCheck Control message “Drive…
0012810600Service campaignJun 11, 2026In these vehicles with an S68 engine, an incorrect diagnosis of the Valvetronic (VVT) may occur. Undercertain operating conditions, the soft…
B651426Service bulletinJun 4, 2026The vehicle may experience various operational issues with Apple CarPlay Projected Modes such as: Dropped connections No automatic reconnect…
B652025Service bulletinMay 5, 2026After replacing the Multifunctional Display (MFD), the Central Information Display (CID) is black. The backlight of the CID is illuminated…

Quote the number at the service desk. It is what the dealer’s system is keyed on.

Every manufacturer communication NHTSA holds for BMW, by the number printed on the letter.

Photo: Christian Buehner / Unsplash

Common questions

Source: NHTSA, 49 CFR 579.5

Is BMW 0024780100 a recall?

No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.

Is the 0024780100 repair free?

A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.

Which vehicles does 0024780100 cover?

The manufacturer filed it against 2 model years: 2025 BMW X6, 2025 BMW X7. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone. The document itself sets the build window: 2026 BMW: built on or after 10 Mar 2025; G06 X6 Sports Activity Coupe: built 10 Mar 2025 – 6 May 2025; G07 X7 Sports Activity Vehicle: built 20 Mar 2025 – 7 May 2025 — the build date is on the certification label in the driver’s door jamb.