Bentley service campaign EC89
What it saysSoftware update for the rear door control modules - 00BB and 00BC during PDI (SC23 /24). NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service campaign dated Aug 21, 2025, received Aug 28, 2025, about the visibility/wiper — 1 document under this number: 2071260/43. It names 3 model years (2022–2024). A service campaign is not a safety recall — there is no NHTSA campaign number and no federal requirement — but it is usually work the manufacturer pays for on the vehicles it names; the dealer checks the VIN against the manufacturer’s list.
Get the next Bentley Continental bulletin by email Weekly, only when something new is filed. Nothing else; one-click unsubscribe.
What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationSoftware update for the rear door control modules - 00BB and 00BC during PDI (SC23 /24). Software update is available for the left and right hand rear door control modules - Diagnostic address 00BB Driver side and 00BC Passenger side The software eliminates the rear window short drop function
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2071260/43 | Service campaign | Aug 21, 2025 | 11022206 | PDF, 910 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
Model years it names
Source: as the manufacturer filed themA vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
Email me new Bentley bulletins for the Continental
A weekly email, sent only in a week when Bentley files something new with NHTSA for the model you pick — service bulletins, campaigns, warranty extensions, over-the-air notices, every model year. Nothing else is sent; one-click unsubscribe in every message. Separate from recall alerts.
What owners reported
Source: NHTSA complaint databaseOwners of the 3 model years this bulletin names have filed 2 complaints with NHTSA since 2015. 2 of them name Electrical System — the same broad component group this bulletin is filed under. NHTSA groups complaints coarsely, so that means the same area of the vehicle, not necessarily the same fault.
A complaint is one owner’s account, not a defect finding, and a bulletin is not a recall. Nothing here says this bulletin was issued because of these complaints, or that the repair it describes fixed them. Complaint files on this site begin in 2015.
More bulletins about the visibility/wiper
Source: same model, same component group30 other manufacturer communications filed against the Bentley Continental under the same component group (visibility/wiper), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2057841/5 | Service bulletin | Aug 27, 2026 | Windscreen replacement criteria whilst under manufacturers warranty. |
| 2080375/4 | Service bulletin | Jul 13, 2026 | Window Drop Glass Operation | Continental GT/GTC |19-24MY. Customer statement / workshop findings: • Incorrect operation / function of the f… |
| 2080375/2 | Service bulletin | May 19, 2026 | Window Drop Glass Operation | Continental GT/GTC |19-24MY. Customer statement / workshop findings • Incorrect operation / function of the fr… |
| 2078277/35 | Service campaign | Apr 10, 2026 | Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31) Software update is available for the left and right hand… |
| 2078190/5 | Service bulletin | Mar 7, 2026 | AC System not Cooling - HVAC Leakage. Customer Statement: The customer may find that the A/C system not blowing cold air and / or Cooling pe… |
| 2080872/1 | Service bulletin | Feb 12, 2026 | HVAC Auto Fan - Auto Function Not Operating Correctly. Customer Statement: Customers may report that the HVAC Auto function does not operate… |
| 2078277/26 | Service campaign | Feb 2, 2026 | Software Update | Window Short Drop Deletion | Continental GT/GTC | 26MY (SC25 /31). Software update is available for the left and right han… |
| 2080680/1 | Service bulletin | Jan 27, 2026 | Organ stop air regulator jammed / broken / electrical value wrong reading. Customer Statement: Airflow from the organ stops (air regulators)… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley EC89 a recall?
No. A service campaign is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the EC89 repair free?
A service campaign is usually paid by the manufacturer on the vehicles it names, within the terms and time limit the document sets; the dealer checks the VIN against the manufacturer’s list.
Which vehicles does EC89 cover?
The manufacturer filed it against 3 model years: 2024 Bentley Continental, 2023 Bentley Continental, 2022 Bentley Continental. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.