Bentley bulletin 2072938/3
What it saysFront or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. NHTSA’s full summary ↓
Bentley filed this with NHTSA as a service bulletin dated Apr 7, 2025, received May 7, 2025, about the electrical system. It names 4 model years (2022–2025). A service bulletin is not a safety recall: it is the manufacturer telling its dealers how to diagnose or repair a condition, and whether the work is paid for depends on the warranty in force. Quoting the number at a service desk can save a diagnosis.
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What the bulletin says
Source: NHTSA's summary of the manufacturer's communicationFront or rear door(s) - Soft close function failure - DTC B122D29 | Bentayga | 22MY - 25MY. Technical Background: Soft close feature does not operate to specification (front and / or rear) In the event the issue is as described the operative must conduct the instructions within the Measure section of this TPI.
Document filed under this number
| Document | Kind | Dated | NHTSA id | At NHTSA |
|---|---|---|---|---|
| 2072938/3 | Service bulletin | Apr 7, 2025 | 11018046 | PDF, 145 KB |
The summary is NHTSA’s abstract of the document, as filed under 49 CFR 579.5. One communication is usually filed as several documents — the bulletin, a dealer notice, an owner letter — and the number on any of them finds this page. A PDF link is shown only once NHTSA’s own server has been seen to serve that document; the rest are checked over the following nights. Quote the number at a service desk; it is what the dealer’s system is keyed on.
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Model years it names
Source: as the manufacturer filed themAlso filed against model years this site has no page for: 2024 Bentley Redundant Bentayga.
A vehicle page’s bulletin list shows the newest few communications filed against that model year; the count there is every one.
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More bulletins about the electrical system
Source: same model, same component group217 other manufacturer communications filed against these Bentley models under the same component group (electrical system), newest first. The eight newest are listed; the rest are on the Bentley list.
| Number | Kind | Dated | NHTSA’s summary |
|---|---|---|---|
| 2083016/1 | Service bulletin | Sep 29, 2026 | SOS Fault & Flight Mode Active | Bentayga Customer: Warning on the instrument cluster relating to Emergency Call / SOS System. |
| 2061369/14 | Service bulletin | Aug 19, 2026 | Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms… |
| 2061369/13 | Service bulletin | Aug 6, 2026 | Engine Overheating - Warning in the DIP | V8 Kovomo. Customer statement / workshop findings: One or a combination of the following symptoms… |
| 2078373/4 | Service bulletin | Aug 4, 2026 | Sunroof blind not retracting | Bentayga Series. Customer may report that the sunroof blind is stuck in the closed position and cannot be ope… |
| 2082156/1 | Service bulletin | Aug 3, 2026 | My Bentley App - Enhancements (Implemented in App Version 5.20) Customers may report variations in the behaviour or availability of certain… |
| 2078962/7 | Service bulletin | Aug 3, 2026 | ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using OD… |
| 2078962/6 | Service bulletin | Jul 24, 2026 | ODIS Error Message – Best Practice When Performing Baseline (BiL) Updates. Workshop Findings: During vehicle baseline (BiL) updates using OD… |
| 2081603/2 | Service bulletin | Jul 17, 2026 | MMI Display Screen Malfunction | Bentayga Series. Customer Statement: Customers may report one or more of the following symptoms: • Flickeri… |
Quote the number at the service desk. It is what the dealer’s system is keyed on.
Every manufacturer communication NHTSA holds for Bentley, by the number printed on the letter.
Common questions
Source: NHTSA, 49 CFR 579.5Is Bentley 2072938/3 a recall?
No. A service bulletin is a manufacturer communication filed with NHTSA under 49 CFR 579.5; a safety recall carries an NHTSA campaign number (two digits, a letter, six digits) and a federal duty to repair for free. Check the vehicle’s recalls by VIN at nhtsa.gov/recalls, or on its page here.
Is the 2072938/3 repair free?
Not automatically. A service bulletin describes how to diagnose or repair a condition; who pays depends on the warranty in force, any extension, and the dealer. Quoting the number can save a diagnosis either way.
Which vehicles does 2072938/3 cover?
The manufacturer filed it against 4 model years: 2025 Bentley Bentayga, 2023 Bentley Bentayga, 2022 Bentley Bentayga, 2024 Bentley Redundant Bentayga. Whether one particular vehicle is affected is a matter of its VIN and its build, not its model year alone.